Knowledge Factor Launches Robust Reporting and Learning Analytics Engine in Latest Release

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Knowledge Factor, the leader in Confidence-Based Learning, today announced the latest release of its Confidence-Based Learning System™ – the CBL System 2.0—featuring, among other things, a comprehensive reporting and learning analytics engine and expanded integration into existing learning management systems.

Knowledge Factor, the leader in Confidence-Based Learning, today announced the latest release of its Confidene-Based Learning System™ – the CBL System 2.0—featuring, among other things, a comprehensive reporting and clearning analytics engine and expanded integration into existing learning management systems.

Knowledge Factor’s Confidence-Based Learning System’s new reporting and learning analytics engine, for the first time, gives clients the ability to pinpoint and remediate pockets of ignorance, doubt and even confidently-held misinformation at all levels of an organization—enterprise-wide, department and individual. Among the unique reporting features are:

  • Discrepancy Index Analyses (what a person knows compared to what they say they know);
  • Knowledge quality by question or topical area (individual/group);
  • Historical performance (individual/group) on path to mastery;
  • Ignorance, doubt, misinformation and mastery reports (individual/group).

“According to a recent industry analyst study of senior training professionals, measurement and analytics remain the top priority of their training initiatives, and continues to be the number one source of frustration,” said Mark Dreher, CEO of Knowledge Factor. “That is because most training programs measure learning by how many questions someone answers correctly on a test – without discriminating between confident knowledge and guesswork or doubt. CBL’s new reporting and analytics engine provides detailed and comprehensive reporting on not only a learner’s knowledge, but also their confidence in that knowledge – without the negative effects of guesswork and doubt contaminating the process.”

Another key feature added to the CBL System 2.0 release is a more robust web services suite that simplifies the integration of CBL with existing learning management systems (LMS).

“Customers frequently ask us to integrate CBL into their LMS as a way of enhancing the value of their existing training assets and increasing the effectiveness of their training programs,” Dreher added. “Integration is key, and this improved web services suite will make the process even simpler. Clients who wish to add Confidence-Based Learning to their current training environment can do so without replacing their current investments.”

Other feature improvements of CBL System 2.0 include:

  • Management alerts – A powerful notification tool apprises company executives of critical learning liabilities anywhere in their organization before they manifest themselves as problems. Custom-designed dashboard reports and alerts – identifying pockets of doubt, ignorance or misinformation in the organization – can be sent automatically to key managers daily, weekly or monthly.
  • Rich media/CBL integration – The advantages of rich media training and Confidence-Based Learning have been combined to produce a powerful multimedia training environment that ensures mastery. Digital media files can now be interwoven with total flexibility throughout every stage of the CBL process.
  • Answer randomization – Answers in the CBL System’s Confidence-Based Assessment™ are randomly ordered each time they are displayed to discourage rote memorization of answer patterns. This reduces the ability of learners trying to “game” the system and adds yet another level of confirmation that mastery has been achieved.
  • Flexible content display – Trainers can define the amount of training content that is delivered to learners in each session of the CBL process – which is usually a subset of the entire course content. This added flexibility allows administrators to tailor course delivery and the user experience to meet the changing requirements of employee profiles, learning styles or environmental factors.
  • User-selectable mastery target – Clients can now define the level of mastery, or the CBA Score™ that learners need to achieve for each training module. This administrator-selected target is displayed on the Results page for learners so they can compare their performance with the company targets.
  • Personal history reports – Learners now have the ability to track their personal mastery level – in real time – and their path to mastery over multiple iterations of a training module, simply by moving their computer mouse over pre-formatted and easy-to-read charts.
  • Improved graphical design and navigation – The new graphical layout, based on customer feedback, improves the user experience by leading users through the learning process more intuitively and simplifies navigation.

“We pride ourselves in offering the most comprehensive learning and assessment products on the market, and in our pursuit of excellence we are continually defining new features that make our process more effective,” continued Dreher. “Most of these improvements resulted from customer requests. Our current and prospective clients will immediately appreciate how we’ve improved what is already one of the most powerful training solutions available.”

Knowledge Factor, Inc.

Founded in 2000, Denver-based Knowledge Factor is a leader in competency assessment and remediation. The Company’s Confidence-Based Learning System, which incorporates a patented Confidence-Based Assessment™ methodology, is the first commercial training product to measure both knowledge and confidence while simultaneously removing guesswork from training. Knowledge Factor’s CBL System of products measures competency, certifies learning and provides a rapid and targeted learning solution to organizations and individuals. For more information, go to


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