Pivotal Systems Acquires FACTS Business Unit of Leading Software and Professional Services Company, Dalcon Business Systems, Inc.

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Pivotal Systems, a leading reseller of hardware and Infor® software solutions for the distribution industry, has acquired the FACTS Business Unit of Tennessee-based Dalcon Business Systems, Inc., a leading provider of software and professional services.

Pivotal Systems, a leading reseller of hardware and Infor® software solutions for the distribution industry, has acquired the FACTS Business Unit of Tennessee-based Dalcon Business Systems, Inc., a leading provider of software and professional services. Included in the purchase will be Dalcon’s specific solutions for wholesale distribution companies; software, services and support. Dalcon’s offerings include the enterprise software known as FACTS developed by Infor.

Since 1979, Dalcon has been developing application software and Information Technology solutions for businesses nationwide. Dalcon is the oldest, continually operating computer systems company headquartered in Nashville. The company has been a consistent leader nationwide in applying the latest proven technologies to meet and exceed customer needs and expectations. Today, Dalcon is on the leading edge of new technologies including data storage and backup solutions, email security, and IP telephony. Dalcon has won numerous recognitions and awards, including being named to the Inc. Magazine list of 500 fastest growing companies.

As part of the acquisition, Pivotal Systems will take over Dalcon’s existing FACTS Business Unit. This includes software, services and support of Infor’s FACTS ERP Software. Dalcon’s current FACTS support staff will be working for Pivotal Systems.

"The acquisition of Dalcon’s FACTS Business Unit is a strategic decision that will add significant value to Pivotal System’s growing customer base, while continuing to focus on solutions for the distribution industry," said Lori Allaman Hanken, Pivotal Systems President. "We are committed to serving both Pivotal Systems and Dalcon customers with our more than 40 years of combined experience in the software and IT industries.”

Pivotal Systems will continue to rely upon the experience and expertise of Dalcon’s employees as it works to quickly and effectively integrate Dalcon's complementary product offerings into the Pivotal Systems family. Dalcon will continue to operate out of its Tennessee office.

“Pivotal Systems has the resources and technology to extend Dalcon's products to an even larger marketplace,” said Tim Tyler, President of Dalcon. “We have built a solid reputation as one of the most respected high tech companies in Middle Tennessee, providing computer systems, programming, and services to the health care and wholesale distribution industries. Pivotal Systems brings additional products and service resources to our existing FACTS customers, whom we will continue to support for their hardware and networking needs.”

“Pivotal Systems continues to grow their organization through the addition of new products and customers, while continuing to service their existing customers,” says Doug Walker, Infor’s Vice President of Channel Partner Development. “We are excited to see that growth in the Infor channel.”

About Pivotal Systems

Minneapolis-based Pivotal Systems has been providing hardware and software solutions to the distribution industry since 1992. Services provided by the award winning company include quality design, programming, consultation, training, business process consulting and support in areas such as: distribution, supply chain, CRM, inventory management, integrated networking, IP-based phone systems, and warehouse management. Focused on being a one-stop-shop for distribution customers, Pivotal Systems has been nationally ranked as one of the top 3 resellers for the last 8 consecutive years. For more information, visit http://www.pivotalsystems.com.

About Dalcon Business Systems, Inc.

Founded in 1979, Dalcon Business Systems, Inc. is a software and professional services corporation in Nashville, Tennessee. Dalcon has been developing application software and Information Technology (IT) solutions for businesses in the middle Tennessee area and nationwide. Founded by David L. Condra, Dalcon became a leading supplier of the then new microcomputer-based business computer systems and software. Over the years, Dalcon has been on the leading edge of technology, being among the first to offer multi-user microcomputer based systems in the early 80s, Apple Macintosh-based graphic pre-press solutions in the late 80's, IBM/UNIX, and Internet-based virtual private network solutions in the early 90s. Today Dalcon is a multi-faceted company providing exceptional information technology services to the mid-south and mid-west regions. Its focus is being an IT advocate for its customers in helping them apply technology in the most appropriate and cost-effective way possible. For more information about Dalcon, visit http://www.dalcon.com.

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Gina Swanson

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