Networks on Best Behaviour When ResponseWatch is Around

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Crannog Software, the fast-rising vendor of network optimisation software, today announced a major upgrade to its ResponseWatch network performance monitoring application with the release of version 1.5.

ResponseWatch gives network managers and others with responsibility for administration, support, convergence and security, the insight into network responsiveness they need, to make informed decisions.

Crannog Software, the fast-rising vendor of network optimisation software, today announced a major upgrade to its ResponseWatch network performance monitoring application with the release of version 1.5.

“The network can be a bit of a black box, where you don’t really know what the response times are, either in and out of the network, or for intra-network traffic. ResponseWatch allows us to measure and report on that effectively. So much of what thePlatform does is tied to SLAs, where our customers have certain expectations and ResponseWatch also allows us to be pro-active instead of reactive, where we can start trending,” said Rob Sherrard, Senior Network Architect, thePlatform.com.

With the rapid rise in the implementation and deployment of video and voice over IP, network response is becoming increasingly important. ResponseWatch can also provide critical information at the planning stage as to whether the network can cope with such implementations. Where network capacity becomes an issue, network engineers need to choose which quality-of-service parameters must be selected, to ensure that network-critical and sensitive applications like video and voice over IP deliver the required level of service.

“With ResponseWatch, I can actually see in near-real-time what is the impact on overall performance and throughput, in terms of packet loss, latency and jitter on the wire. Ideally I would deploy ResponseWatch with predefined thresholds and once those are exceeded I could then use NetFlow Tracker to identify the potential causes," said Sherrard.

ResponseWatch allows instant identification of bottlenecks and faults and reduces the time to fix those faults by highlighting the location of the ‘real’ issue. The email system is not necessarily down, simply because a user complains of losing access to it, for instance - it could potentially be either a LAN or WAN issue. Network availability does not always match network usability, but ResponseWatch allows users to gauge response times across each hop on a packet’s journey and so zero in on the underlying cause of such problems. In addition, ResponseWatch monitors the end user experience, so that management and support can see and confirm that particular applications are working satisfactorily at the client end, identify any that aren’t and even identify where on the network an application is or is not working.

New in Version 1.5:

  •     Group-based SLA configuration - supports the use of multiple SLA values for the network
  •     Executive summaries - provide a high level view of the network on a single screen
  •     SLA Alerting - can be received using any alert management system utilising SNMP Traps and Syslog messages
  •     Enhanced report usability and formats
  •     Real-time ‘bullseye’ performance chart – made clearer and more informative

ResponseWatch integrates with other Crannog applications through the OneView portal, enabling multiple installations of any combination of Crannog products, and those of other vendors, to be managed via a single interface.

ResponseWatch pricing starts at €7,995/ £4,995/ US$8,995 for a base pack, which includes a 50 device licence.

About Crannog Software

Founded in 1998 and privately funded, Crannog Software specialises in the development and marketing of network monitoring tools, helping business users of IT to measure and monitor the performance of their network resources, across local and wide area links. Crannog Software's customer base includes many high-profile customers such as Intel, IBM, Schering Plough, Pfizer, Hewlett Packard, eircom, United Nations, Honda R&D America, Commerzbank, British Telecom, Lufthansa Systems and Bank of Ireland.

http://www.crannog-software.com

Press Contact:

Peter Gallon, Marketing Communications Manager

+44 (0) 1277 351140

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