Chartwell Recognizes Detectent in Metering Research Report

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The report, Revenue Protection: Using AMR and Other Tools to Guard Against Theft of Service and Other Unintentional Losses, determines that commercial revenue losses add up for utilities, and in addition to automated meter reading, many are turning to utility vendors to prevent these losses

Detectent, Inc., a pioneer in theft of service detection for the utility industry, announced today that the independent information services company, Chartwell, Inc., recognized the utility vendor in a recent Metering Research report discussing the deployment of automated meter reading (AMR).

Energy theft saps billions from utilities in the United States, some experts say. By many accounts, theft reduces overall revenue for any one utility by as much as one percent annually. And as some utilities have discovered, Automated Meter Reading systems provide some tools for a first line of defense, but they are far from being the end-all solution to detect theft of service and non-theft related losses at the meter. More sophisticated proactive measures are needed in this new age of metering.

“We are pleased by the depth of reporting by Chartwell,” said Michael Madrazo, President, Detectent. “It is a very informative report that discusses in detail why more and more utilities are turning to Detectent to prevent losses in revenue from theft and other meter conditions. Detectent provides utilities with a more proactive approach to detecting and monitoring theft of service which is a necessity in an automated metering environment.”

The report, Revenue Protection: Using AMR and Other Tools to Guard Against Theft and Unintentional Losses is available to non-Chartwell members for $495, and it is included in Chartwell's Premier and Metering Research Series memberships. A free table of contents and summary of this report can be downloaded at

About Chartwell, Inc.

Chartwell Inc., an independent information services company providing best practices research and analysis to the utility and energy industry, facilitates knowledge exchange among utility professionals responsible for management practices and technology solutions. For more information, visit

About Detectent, Inc.

Escondido, CA-based Detectent, Inc. assists utilities in proactively discovering cases of theft of service. Its experienced team of analysts utilizes state-of-the-art technology to perform a detailed analysis of a utility’s account base. Detectent customers include Consolidated Edison Company of New York, NSTAR Electric, Orange & Rockland, and We Energies. For more information, visit

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Kristen Indriago