TelecomWeb Report Uncovers New Buyer Motivations and Expectations Driving Telecom Managed Services Market

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According to a new Managed Services Report article on TelecomWeb, enterprises are as interested in achieving performance improvement and reducing business risk as they are in reducing operations costs when they invest in managed services.

According to a new Managed Services Report article on TelecomWeb, enterprises are as interested in achieving performance improvement and reducing business risk as they are in reducing operations costs when they invest in managed services.

The article “An Overview of the Managed Services Market: Buyer Motivations and Expectations Propel the Market Forward” provides a summary of North America and global market projections and explores the market forces driving adoption, based on proprietary end-user research conducted by InfoTech.

The article is available on the Managed Services Report microsite, sponsored by Lucent Technologies, which resides on http://www.TelecomWeb.com.

The global market for managed services is projected to reach $252 billion in 2011 -- a compounded average growth rate of 12 percent, says the report’s author, Warren Williams, vice president and senior program director, InfoTrack for Enterprise Services.

Although there are some differences between company employee-size segments, Williams concludes that the primary managed services buying motivator of reduced cost is closely aligned, if not overshadowed, by a desire to achieve operational improvements.

“Demand for managed services is strong worldwide and is only expected to grow. The research has uncovered that cost savings alone is not the main driving force to adoption. Due to the complexity of new technologies in the enterprise space and stretched resources, buyer motivation reflects a desire to achieve performance improvement and to reduce business risk in addition to reducing operations costs,” says Williams.

To view the article, please visit http://www.telecomweb.com/reports/lucent/ .

To learn more about InfoTech’s “InfoTrack for Enterprise Services” program or “InfoTrack for Enterprise Services, Managed Services Track,” please visit http://www.telecomweb.com/marketresearch/enterprisesvcs/ or contact Craig Born at 973-602-0123.

About The Telecom Intelligence Group

The Telecom Intelligence Group includes market intelligence provider InfoTech; TelecomWeb and TelecomWeb news break; newsletters Wireless Business Forecast, Broadband Business Forecast and Telecom Policy Report; tariff consultancy Tarifica; and the Web-based business-telephony-product database Telecom Tactics. For more information, please visit http://www.TelecomWeb.com.

Contact:

Sharon Valencik, marketing director, 800/610-3109

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