Skype, Voxeo, and Language Line Services to Offer Global Internet Calling and Live Interpreters in More Than 150 Languages

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Using an innovative mix of Internet calling technology and world-class personal interpreter services, Skype, Voxeo, and Language Line Services have teamed up to offer a revolutionary service that gives Skype users the ability to talk instantly to anyone, anywhere in the world, at any time, regardless of language.

Skype™, the global Internet communications company, Language Line Services, the world’s leading provider of language services, and Voxeo, the leading provider of standards-based Interactive Voice Response (IVR) and Voice-over-IP (VoIP) platforms, announced today a joint solution that makes it easier than ever for businesses and individuals to communicate cost-effectively from English into more than 150 languages (http://www.languageline.com/skype). Using an innovative mix of Internet calling technology and world-class personal interpreter services, the revolutionary service gives Skype users the ability to talk instantly to anyone, anywhere in the world, at any time, regardless of language.

Skype subscribers can now – within seconds – be on the phone in an up to a five-way conversation with other Skype users and a live, professional Language Line Services interpreter. Whether for business or personal use, the Language Line® Personal Interpreter, pay-as-you-go service allows quick and easy access to highly skilled interpreters from English into over 150 languages. The most commonly requested languages include:

  •     Arabic

  •     Armenian
  •     Bengali
  •     Bosnian
  •     Cantonese
  •     Farsi
  •     French
  •     German
  •     Haitian Creole
  •     Hindi
  •     Hmong
  •     Italian
  •     Japanese
  •     Khmer
  •     Korean
  •     Mandarin
  •     Polish
  •     Portuguese
  •     Punjabi
  •     Russian
  •     Somali
  •     Spanish
  •     Tagalog
  •     Vietnamese

“Skype is committed to providing its millions of global customers with excellent service regardless of the languages they speak,” said Saul Klein, vice president of marketing for Skype. “Language Line’s ‘Personal Interpreter’ service greatly enhances the Skype experience for our growing multilingual customer base. Our consumers can now use the Skype technology to easily communicate in the languages their customers and friends prefer to speak.”

Language Line interpretation services over Skype can be made for only $2.99 USD per minute. The service is available 24 hours a day, 365 days a year. Interpreter costs are automatically charged to the caller’s SkypeOut™ balance.

“Every day, virtually all of the Fortune 500 multinational corporations, and businesses of all sizes around the world, depend on Language Line Services to assist them in communicating with their customers in their own languages,” said Louis Provenzano, Language Line Services senior vice president of sales and marketing. “Now, by using SkypeOut, this inexpensive service is available to individuals and small businesses from anywhere in the world, at a moment’s notice.”

To provide a seamless interface to the Skype Network, Language Line Services has partnered with Voxeo Corporation. Language Line’s Personal Interpreter Service uses Voxeo’s Prophecy voice platform to automate the process of transferring the call from Skype to Language Line Services.

“Language Line’s ‘Personal Interpreter’ service demonstrates perfectly the power of VoIP platforms like Prophecy to change the way we communicate with each other, both personally and professionally,” said Clegg Ivey, Voxeo’s vice president of operations and strategy. “This partnership works so well because Voxeo, Skype, and Language Line Services all share one simple goal: to reduce the barriers to global communication.”

Language Line Services’ ”Personal Interpreter Service” is available at http://www.languageline.com/skype.    

About Language Line Services

Language Line Services, the world’s leading provider of language services, serves clients in many sectors including government, health care, telecom, financial services and insurance by quickly connecting them to customers, patients and sales prospects in over 150 languages. The growth of the industry has soared with increased immigration and government and regulatory compliance policies mandating organizations provide services to limited English speakers in their own languages. Language Line Services is recognized as a trusted partner to thousands of clients, providing access to the industry’s fastest service at highly competitive rates. For more information about Language Line Services’ suite of video and over-the-phone interpretation services, document translation, and bilingual testing and training please call +1 (877) 886-3885 or visit http://www.languageline.com.

About Voxeo

Voxeo Corporation is the leading provider of standards-based, hosted and customer premise telephony solutions, built with versatile VoIP and XML technologies that make it easy to create, deploy, and maintain the widest variety of telephony applications. Voxeo customers, VARs, resellers, and channel partners leverage Voxeo's industry-leading technology solution to enhance customer care, reduce costs, and generate new sources of revenue. With over $40 million invested in infrastructure, technology, and developer programs, Voxeo has customers ranging in size from the Fortune five to small startups with just five employees. Voxeo has been profitable and cash-flow positive for two years, reflecting its more than 100 percent annual growth since its founding in 1999. For more information, visit http://www.voxeo.com, or call +1 (407) 418-1800.

Media Contacts

Dale Hansman: 831-648-7436

Jeanine Faine: 305-448-7450

Clegg Ivey: 407-574-1288

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Clegg Ivey
VOXEO
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