InterAct's Technology Receives Certification From Priority Dispatch

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Computer-Aided Dispatch (CAD) Product Achieves a Certified Interface with ProQA

Winston-Salem, N.C. (PRWEB) May 22, 2006 -- InterAct Public Safety Systems, a leading provider of public safety and homeland security technology solutions used by local, state, national and international government agencies, today announced that their Computer Aided Dispatch (CAD) system has achieved a Certified Interface with ProQA, the medical, fire and police dispatch software provided by Priority Dispatch Corporation.

Priority Dispatch Corporation (PDC) is a research company that uses a comprehensive systems approach. They are the only dispatch system provider with an in-house research and development organization and the approval of a recognized body of industry experts National Academy of Emergency Dispatch. Priority Dispatch only supports those dispatching products running on a Certified Interface and has stringent requirements for certification.

There are three levels of integration that a dispatching system must go through for PDC’s ProQA product – Certified, Integrated and Operative. Previously, InterAct was on “Integrated” status but has recently completed all requirements to be granted “Certified” status. Only 19 U.S. vendors have achieved a Certified Interface with PDC, and only five of those, including InterAct, are certified for use with all three ProQA protocols – medical, fire and police systems.

Priority Dispatch’s focus on developing a certified and seamless integration to a CAD system is to enhance the two products and enable everyone to more effectively utilize standardized call-taking within the client’s environment. By providing a Certified Interface, the end-user can rest assured that the two products will perform to the high standards required in the industry.

“Interact, as one of our long-standing partners, has achieved a top-tier Certified Integration to all three ProQA protocols – police, fire and EMS. This interface allows us to provide joint clients with state-of -the-art dispatching software products that will ultimately save lives and reward our clients with increased efficiency and better call management,” said Ron McDaniel, Chief Planning Officer, Priority Dispatch Corporation.

About InterAct Public Safety Systems

Since 1975, InterAct Public Safety Systems has led the industry in providing mission-critical public safety and homeland security systems and products. Our 9-1-1 systems revolutionize the way public safety agencies handle information and how first-responders carry out their missions. We offer dynamic Records Management solutions that allow agencies to quickly extract, filter and share information to better manage their internal information processes. First responders from a variety of agencies and jurisdictions gather and share crucial information quickly and accurately using our suite of data sharing, security, and emergency management systems. InterAct understands real-world demands and provides real-world solutions. For more information, please visit us on the web at or call 1-800-768-3911.


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