CrossTec Corp and Richmond Systems Announce Strategic Partnership

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Long-time distributors in the security, educational software and help desk markets broaden their product lines.

CrossTec Corporation ( announced today that they have entered into a strategic alliance with Richmond Systems, based in Haslemere, Surrey in the United Kingdom, to distribute each other's products in their geographic regions. CrossTec provides sales and support for Activeworx Security Center, a security information management software solution developed in South Florida. Richmond Systems develops Richmond SupportDesk, a market leading help desk tracking and management solution. Both products offer a cost-effective solution for their respective IT markets.

CrossTec and Richmond share many synergies - each provides toll-free support, personalized consulting and sales along with multiple training options for enterprises, government agencies and Resellers. CrossTec and Richmond have award-winning channel programs which have proved to be market makers for their various product lines over the years. According to David Richards, President of CrossTec, "We are excited to be able to offer the Richmond SupportDesk solution to our family of Partners, help desk professionals and IT administrators. Like Activeworx, SupportDesk offers virtually all of the required features that the big guys have - but at a fraction of the price."

In the past, CrossTec and Richmond successfully marketed a small Danish software company's product line. Accounting for nearly half of the world-wide sales for that company, the US and UK distributors helped create the fastest growing remote control product in the world. CrossTec and Richmond are committed to broadening their product lines and are looking to help other IT solutions achieve similar success.

About Richmond Systems:

With over 20 years of experience, Richmond Systems is and a leading provider of IT service, security and asset management solutions in the UK market. Richmond delivers industry best-practice, uncompromising security and complete flexibility to manage and support IT systems and users. Offering both modular and integrated solutions, Richmond's product range consists of IT help desk, customer service, asset management and discovery, remote control and security solutions.

About CrossTec Corporation:

Founded in 1996, CrossTec Corporation distributes a select line of quality IT solutions, including Security Information Management products for incident alerting, reporting and forensics; PC lab management and control software; Secure, cross-platform, remote assistance and help-desk management solutions; and web based portals for superior community communications and calendaring. As Florida's seventh largest networking software provider, CrossTec provides personalized sales consulting, localized toll-free support and multiple product training options to leading edge solution providers, enterprise sized organizations, government agencies and educational institutions.

For more information:



CrossTec Corporation

500 NE Spanish River Blvd., Suite 201

Boca Raton, FL 33431

Toll Free Info & Support: 800-675-0729


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Dug Taylor