Minneapolis is a pioneer in outsourcing its non-core activities and using a managed services approach. They entertain the uncommon notion that the 911 mission-critical application and the accompanying services could be entrusted to a private sector partner to relieve them of oversight and management, allowing them to focus on answering and responding to 911 emergencies
BLUE BELL, Pa. (PRWEB) June 2, 2006
The city of Minneapolis awarded Unisys Corp. (NYSE: UIS) a contract to provide managed services supporting the city’s 911 computer-aided dispatch (CAD) system, the company announced today. Unisys will provide support and management services for the server, desktop and network environment on which the system runs to help ensure that this critical system is continually available to city employees so that they can respond to citizens’ requests for emergency services. The five-year, fixed-price contract is valued at approximately $6.8 million.
Unisys teamed with city officials and with TriTech Software Systems, the city’s 911 CAD application supplier, to design a secure solution with the redundancy and reliability required to support real-time response and delivery of emergency services.
Agents employed by the city will continue to answer calls to 911 at the Minneapolis Emergency Communications Center. The Unisys service desk will be available to them and their supervisors 24x7x365.
Under the contract, Unisys will provide data center management and hosting; remote server monitoring and operations services; remote network and firewall management; procurement and implementation services; and data support services. Unisys also will provide the city with patch and security management, virus protection and network monitoring tools. Unisys Managed Services Centre in Blue Bell, Pa, will monitor the network.
“Minneapolis is a pioneer in outsourcing its non-core activities and using a managed services approach. They entertain the uncommon notion that the 911 mission-critical application and the accompanying services could be entrusted to a private sector partner to relieve them of oversight and management, allowing them to focus on answering and responding to 911 emergencies,” said Greg Baroni, president, Unisys Global Public Sector.
Unisys support of the 911 CAD system expands the scope of the management and support services that Unisys has provided for the City of Minneapolis’ IT infrastructure since the beginning of 2003.
Unisys Outsourcing Solutions: Visibility for Secure Business Operations
Unisys outsourcing solutions are guided by the Unisys 3D Visible Enterprise (3D-VE) approach, which is designed to enable a client to see and then act on cause-effect relationships among business strategy, processes, and IT requirements throughout the entire enterprise, gaining unprecedented visibility into the impacts and costs that can block effective execution.
Unisys is a worldwide technology services and solutions company. Our consultants apply Unisys expertise in consulting, systems integration, outsourcing, infrastructure, and server technology to help our clients achieve secure business operations. We build more secure organizations by creating visibility into clients’ business operations. Leveraging Unisys 3D Visible Enterprise, we make visible the impact of their decisions – ahead of investments, opportunities and risks. For more information, visit unisys.com.
Any statements contained in this press release that are not historical facts are forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. All forward-looking statements rely on assumptions and are subject to uncertainties that could cause actual results to differ materially from expectations. Since contracts with government agencies are terminable before the end of their terms and are subject to availability of funding the contract value is not guaranteed. Additional discussion of factors that could affect Unisys future results is contained in periodic filings with the Securities and Exchange Commission.
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