Delta Community Credit Union Fights Online Fraud With Digital Resolve

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Seamless customer experience and return on investment lead Delta Community to select Digital Resolve’s Fraud Analyst to protect members online.

Delta Community Credit Union, Georgia’s largest credit union with over $2.5 billion in assets, has selected Digital Resolve, the authority in transparent risk-based authentication, to provide strong and seamless online fraud protection for its members. Delta Community will deploy Digital Resolve’s Fraud Analyst™ solution to provide transparent user authentication for its members, protecting them at every online touchpoint.

Fraud Analyst is a proven and deployed solution for risk-based authentication developed specifically for the financial services industry to provide powerful yet transparent user authentication for all online customer segments. Using member behavior profiles, financial institutions can spot suspect behavior in real time, and provide further authentication should a transaction meet pre-defined risk thresholds set by the financial institution – all without disrupting the normal member experience while banking online.

“We looked at a number of vendors and chose Digital Resolve’s Fraud Analyst solution because it is an easy-to-deploy platform that offers multiple layers of authentication; ease-of-use for members and employees; and provides an actual return on investment,” said Bill Mesplay, Sr. Vice President Information Technology and CIO at Delta Community. “We also required a solution that has proven audit and research capabilities, and that would not just meet the regulatory guidelines, but would grow with Delta Community as our risk management needs evolve. All of these qualifications, coupled with its proven fraud reduction capabilities, made Fraud Analyst the right choice.”

Already in deployment protecting multiple applications and millions of customer accounts, Fraud Analyst is helping financial institutions of all sizes reduce online fraud by as much as 90 percent and is the only solution available today that provides 360 degree protection against online fraud – from new account opening and enrollment, to login authentication to high-risk transactions.

“We look forward to working with Delta Community to provide seamless yet strong protection for their online members,” said Dennis Maicon, Executive Vice President, Financial Services Solutions, Digital Resolve. “By securing the online channel in a way that lets legitimate members carry on with business as usual without invasive processes or technologies, Delta Community is showing that its top priority is member safety balanced with continued convenience.”

About Digital Resolve

Recognized as the authority in transparent, risk-based authentication, Digital Resolve is leveraging its heritage and unsurpassed knowledge about online interactions to deliver deep understanding and value to financial services institutions to help them fight online fraud. Since 1999, more than 100 of the largest technology and financial services companies, including Microsoft, NetBank, Symantec, EarthLink, America Online, McAfee and Experian have relied on Digital Resolve’s patented and patent-pending technologies to identify and recognize users within the Internet universe for applications ranging from analytics to online security to user authentication.

With an unrivaled combination of Internet technology and financial services expertise, Digital Resolve is uniquely positioned to help financial services institutions distinguish real customers from online criminals, delivering peace of mind that the online channel is safe, profitable and positioned for continued growth. For more information visit

Media Contacts:

Tara Biller

Carabiner Communications


Susan Daw

Digital Resolve


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