Econdos and Homes: The Future of Personalized Service

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Real Estate company empowers consumers through internet-based technology.

Working into hearts of customers through the ice-cold veins of technology is a tall order, but Econdos and Homes is proving that it can be done. The secret? A little TLC.

“What we provide is easy access to the kind of real-time market information that customers have come to expect,” says Econdos and Homes founder and President Jeff Barton, an industry veteran with more than 20 years experience. “Then we provide them with the best, most conscientious customer service humanly possible.”

Barton’s founding vision was to fully empower consumers with the best internet-based technology available, while bringing back personalized service to a business that has become increasingly cold and impersonal over the last 10 years. It’s the best of both worlds: today’s cutting-edge technology combined with old-fashioned hands-on attention.

“There are fewer and fewer companies out there that provide the kind of personal attention to detail that we feel is important,” explains Barton. “With every transaction, I personally back up my agents and our clients. That gives everybody good peace of mind and makes things go more smoothly.”

Stan Milan at BIRDVIEW was Barton’s first phone call when it came time to enact this strategic integration and take his company to the next level. “I knew that they were the only ones who would ‘get’ what I was trying to do,” says Barton. “I needed a company that would provide exactly the kind of forward-looking, technology-based service I wanted for my customers, so that my agents could step in and take it the rest of the way.”

Now, with close to 900 registered users and more sales each year, Barton’s dream is rapidly becoming reality. “Obviously, a major part of our company brand is our web presence,” says Barton. “BIRDVIEW provides a big part of that and is an invaluable resource. Providing customers with the tools they need to make informed decisions builds more loyalty than ever before, and we’ve proven that.”

Industry statistics show that the number-one reason consumers visit real estate websites is to look for listings. Making this process easy and providing relevant information in an easy to use manner is one of the key factors that separate successful real estate companies from those with poor online systems.

“BIRDVIEW is the reason our business keeps growing,” says Barton. “Their innovative product and excellent service has contributed greatly not only to our brand identity, but our bottom line. Our website and BIRDVIEW database generate quality leads that translate into quality transactions.”

About Econdos and Homes:

Founded in 1999 by Jeff Barton, Econdos and Homes is an innovative, cutting-edge, full-service real estate company serving all of Southern California including Los Angeles, Orange, San Bernardino, San Diego, Riverside and Ventura Counties. The company’s website, http://www.econdosandhomes.com, provides consumers with state-of-the-art, up-to-the-minute information on real estate and listings in their desired markets and areas. In coordination with sister company US Home and Loans, customers are given the kind of full spectrum boutique service that only a small company with a technological edge can provide.

About Birdview Technologies:

Birdview Technologies, http://www.birdview.com, is a leading provider of Internet software to real estate offices and agents in 31 states and over 150 local MLS. The company's scalable software platform can be deployed to provide lead generation, lead management, communication, and productivity tools. Each month, BIRDVIEW clients utilize the company's software to service over 2 million online consumers.

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Avo Mavilian
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