Chicago, Illinois (PRWEB) June 29, 2006
LaSalle Business Solutions, LLC (LBS), a leading provider of IT asset management and maintenance contract services, announced today it has achieved Silver Certification from Cisco Systems®.
The Cisco® Channel Partner program provides LBS with the resource framework to develop an expertise to sell, plan, design, implement and operate Cisco networking solutions. To earn Silver Certification, LBS had to meet or surpass the stringent personnel, training, customer satisfaction, specialization, and post-sales support requirements set forth by Cisco.
“We’re proud of the Cisco Silver Certification,” says Steve Robb, General Manager, LBS. “It recognizes us for our commitment to our customers and vendors. We spend a significant amount of time, energy and dollars to be on top of technology from a training and authorization perspective.”
The program delivers state-of-the-art technical and sales training so that certified partners can increase their ability to deliver services related to the latest Cisco technologies for maximized productivity. Cisco Silver Certified partners are recognized and rewarded for employing some of the industry’s best-trained network technicians who can demonstrate their expertise in planning, designing, implementing and supporting Cisco network solutions. These teams of network technicians are audited annually to ensure that they consistently deliver industry-leading support and maintain the rigorous Cisco standards for network expertise and support capabilities.
As a Cisco Silver Certified Partner, LBS enjoys several benefits, most notably, access to the latest Cisco customer satisfaction tool, Partner Access online (PAL). The new PAL tool is based on the same technology that Cisco uses to monitor and improve its own customer satisfaction. Other benefits include increased access to the Cisco technical support teams as well as access to password-protected Websites with real-time product and training information.
Cisco Silver Certified Partners provide technical services to their clients with one-hour response time for problem resolution and 24-hour on-site response capabilities. These rigorous support requirements highlight LBS’s commitment to supporting its strategic business network and sustainable business models.
About LaSalle Business Solutions
LaSalle Business Solutions (LBS) works with customers to improve operational efficiencies within the IT organization. They provide powerful services through excellent customer service and LAMP(SM), a web-based asset management applications toolset, to enable IT managers to more economically and effectively manage administrative time, maintenance credits and equipment deployment, tracking and decommissioning. LBS is a subsidiary of LaSalle Systems Leasing, Inc.
Founded in 1980, LaSalle Systems Leasing, Inc. is a customer service-oriented organization with expertise in optimizing asset leasing and maintenance management processes through acquisition, financing, maintenance and disposition of technology assets.
Learn more by visiting http://www.elasalle.com.