Manufacturers Guide MESA “Metrics That Matter” Study

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The goal of the MESA "Metrics That Matter" Study is to ensure production and IT can justify MES and Metrics projects to Management.

Manufacturing Enterprise Solutions Association (MESA) International and Industry Directions Inc. today announced that managers from a group of varied manufacturing organizations has been guiding the “Metrics that Matter” research effort. The members of this Metrics Industry Council are: Scott Daugherty, Plant Manager of Cormetech; John Plassenthal, Project Manager, Strategic Integration, Enterprise Applications IT of International Truck and Engine; John Moore, Quality Program Manager of KLA Tencor; Neil Crew, Group IT Director of Princes Ltd.; and Brian Leinbach, MES Deployment Team lead of a leading pharmaceutical company.

The Metrics Industry Council has helped ensure that the Metrics that Matter research survey really does uncover KPIs that justify operational improvements. The Council vetted the on-line and telephone survey questions to ensure that they covered the most important topics in linking plant metrics to financial KPIs and would allow the research team to correlate the use of technology to improved performance against those KPIs.

John Moore of KLA Tencor is not only an Industry Council member, but a founding member of the MESA Metrics Committee and a spark for the Metrics that Matter Research project. Moore says, “Manufacturers need to know what is important to measure and some specifics on how to define the production metrics and tie them to financial performance. The foundation for an MES purpose is in successfully demonstrating how operational metrics will impact the financial management tracks. When I bought an MES system, there were not any standard metrics approaches and there are still not. This MESA research will provide an invaluable contribution to industry by creating a standard metrics framework which can be kept current and relevant for each segment.”

As a group of MESA end user members, the Metrics Industry Council represents companies of all sizes in a wide variety of industry segments ranging from food and pharmaceuticals to heavy vehicles and equipment to pollution control equipment. These individuals have all been involved in the deployment of MES and related production business processes, as well as operational metrics systems that drive appropriate behavior in manufacturing plants. Their companies are enjoying increased success as the result of their efforts, and this MESA Metrics that Matter study is benefiting from their experience.

The results of the Metrics that Matter survey – along with the Metrics Framework and Guidebook – will be released at or before the MESA Conference October 9-12 in Orlando, FL. The 2nd Annual Plant to Enterprise Conference – themed “Solving the Puzzle of Manufacturing Excellence,” will feature a special unveiling and end user panel discussion session on Tuesday October 10th at the “Metrics that Matter” session. This session will reveal survey findings, the metrics framework and guidebook and a view of how end users such as this distinguished Industry Council will use these resources to improve the performance of their manufacturing business.

About MESA

Manufacturing Enterprise Solutions Association (MESA) International is a not-for-profit organization of manufacturers and information system providers focused on leveraging technology to achieve business goals. The organization is a community of manufacturing end-users, technology suppliers and consultants – focused on improving the flexibility and agility of manufacturing production. For more than a decade, MESA has been a premier venue for the manufacturing community to share and create unbiased information on the topic of solving business issues with technology. For more information about MESA, visit

About Industry Directions

Industry Directions is an industry analyst firm that conducts research on the business processes and enabling technologies used in manufacturing value networks in specific vertical industries. These industries include every type of manufacturing, from pure process industries such as oil and gas to batch process such as food and pharmaceuticals to discrete such as automotive, electronics and aerospace, to mixed mode industries such as consumer durables. Areas of focus include supply chain, business-to-business, production, lean and other improvement initiatives, enterprise management, product lifecycle management and performance management. To learn more, visit


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Julie Fraser
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