Evergreen Systems Focuses Summer Information Campaign on Exploring the Business Value of ITIL

Share Article

Evergreen Systems today announced that it will be exploring the topic of building a business case for ITIL in a series of web based venues throughout the summer.

Evergreen Systems today announced that it will be exploring the topic of building a business case for ITIL in a series of web based venues throughout the summer. CEO, Don Casson, began exploration of the topic in June, via a webinar that was sponsored jointly by Hewlett-Packard and InformationWeek. The TechWebcast provided a top down review of ITIL (Information Technology Infrastructure Library) best practices and explored how change management translates into business value. Yesterday Vice President of Consulting, Joe Koester, began a four part series of blog postings exploring the same topic, focusing on ROI for ITIL, potential savings and business objectives for implementation, and asking for examples from others on models that have ‘sold’ successfully to IT executive management.

During July CEO Don Casson will continue developing the business value of ITIL discussion with a white paper that will identify specific ‘pain points’ in IT, link them to ITIL based solutions, and explore how to calculate the value of implementing those solutions, through incident management, change management, CMDB and service management. Metrics will be explored for driving productivity up and workload down for IT, and reclaiming resources for strategic project development. The white paper will be offered on Evergreen System’s web site, promoted in the ITSMF July journal and provided via a special offer for IT executives in Fortune 1000 enterprises.

Don Casson, president, CEO and co-founder of Evergreen Systems, is a frequent speaker and author on topics related to ITIL assessment and change management. Don’s recent publications range from ITIL Maturity Benchmark Studies, to ITIL and CobiT Process Frameworks, to IT Asset Management. Don has been quoted in the Sarbanes Oxley Compliance Journal, CIO Magazine, CIO Insight, eWeek, Tech Decisions for Insurance and Insurance Networking News, and was a the third employee of Global Management Systems Inc. (GMSI) prior to leading Evergreen Systems.

View Joe Koester’s blog on the business case for ITIL at the link posted below:


Download Don Casson’s presentation from the TechWebCast on how ITIL and Change Management translate into business value from the link below:


About Evergreen Systems

Evergreen Systems is a highly specialized technology consulting firm focused on helping firms maximize the value of IT to their businesses. Evergreen specializes in ITIL (Information Technology Infrastructure Library) business case development and consulting, and offers services that include Service Catalog development, Change Management consulting, Configuration Management Database (CMDB) development and Asset Management. From strategic planning, to policy development, through execution, Evergreen makes sure that what gets planned, gets done.

Leaders in insurance, finance, healthcare and retail rely on Evergreen to address today’s major business challenges including, making ITIL and COBIT operable, understanding and organizing IT assets for better planning and execution, developing automated, streamlined compliance processes, and maximizing benefit through change, configuration and asset management. Global 2000 organizations work with Evergreen for sound strategy, flawless execution and measurable results.


Amy Mergler

Evergreen Systems, Inc.



# # #

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Amy Mergler
Visit website