Atlanta, GA (PRWEB) July 11, 2006 –-
TiVerity Consulting, Inc., a leading provider of contact center business and information technology services, today announced it has been awarded a five-year schedule contract (GS-35F-0505S) by the United States General Services Administration (GSA). The GSA Schedule is a government-wide procurement vehicle that provides streamlined access to specialized industry partners, with established reputations, who have consistently demonstrated the ability to deliver world-class solutions at a “fair and competitive” price.
"We are extremely pleased to have received this GSA award," said Pete Schamberger, CEO of TiVerity. "The GSA schedule award enables us to further expand our reach within the federal, state and local government marketplace and simplifies the government purchasing procedure for our services."
TiVerity Consulting, Inc. has distinguished itself in both the federal and commercial business sectors, providing successful integrations of contact center environment core technologies. As a niche player in the contact center market, TiVerity specializes in the strategic allocation and utilization of contact center resources, as well as, the centralization and consolidation of multi-site, geographically distributed contact center operations. TiVerity’s deployment solutions incorporate the Cisco Unified Contact Center suite of products (ICM, CVP, IPCC, Web Collaboration, E-mail Manager, Blended Agent, etc.) as the telecommunications middleware layer of the contact center environment/operation.
TiVerity delivers robust technical solutions that provide for the continuity of service while allowing for contact centers to realize the efficiencies of modernized operating environments. TiVerity’s proven ability to both design and implement roadmaps for the migration of present day contact center services to tomorrow’s best technology practices is directly tied to the infrastructure and implementation of integrated multi-media contact center solutions. Founded in 2002, TiVerity is based in Atlanta, GA.
Cisco and Cisco Systems are registered trademarks or trademarks of Cisco Systems, Inc. and/or affiliates in the U.S. and certain other countries. TiVerity Consulting, Inc. is a registered trademark.
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