Mount Laurel, NJ (PRWEB) July 11, 2006
SpaWish.com, one of the nation's leading spa gift certificate companies, announced today that Spa Aloha of Round Rock, TX, has earned the "SpaWish Gold Symbol of Excellence." With this award, Spa Aloha joins the top-ranking members of a network of 1400 spas across the country that accept SpaWish gift certificates and cards. In fact, Spa Aloha earned one of the highest scores ever awarded in this program.
Spas that join the SpaWish network get listed in an online directory at http://www.SpaWish.com and a printed directory that gets sent out with every gift certificate. Recipients of the certificates search the directories for nearby spas where they can exchange their gift certificates for services and products. Spas that have "Gold Symbols" next to their listings are, not surprisingly, the ones that get the most visitors. Customers say they feel more comfortable visiting a spa when they know it’s been highly rated by an experienced spa-goer.
Launched in 2002, the "Gold Symbol of Excellence" rating system established a universal set of standards to measure the quality of spa’s facility, treatments, and customer service. Interested spa owners apply to the program and are sent a secret shopper, who fills out a detailed five-page survey based on their visit. Each question on the survey has a numerical value, and the spa must score an 80% or above to be awarded the Gold Symbol. The spa receives a framed certificate and a copy of the survey, and is highlighted at the top of its state listings in the online SpaWish directory. Spa Aloha earned a nearly perfect score.
"We are very excited about the award, and the fact that our score was one of the highest ever awarded by SpaWish," says the spa’s CEO Cara Ryckman. "With our commitment to details and superior customer service, we were thrilled just to get the 8 pages of detailed feedback. The education value of the SpaWish secret shopper program can't be beat."
SpaWish is headquartered in Mount Laurel, New Jersey. Since its inception ten years ago, SpaWish has given hundreds of thousands of men and women a chance to experience a day at a spa. It’s a gift that anyone can use, whether they just go for a haircut or an exotic herbal wrap. It’s also an easy gift to give. The buyer simply goes online to http://www.SpaWish.com or calls 888-SPA-WISH, and requests a certificate in a dollar amount of $50 or more. The certificate is sent to the recipient with a directory of spas where it can be used for the treatment of their choice. The recipient can also use the gift to purchase a wide variety of products on SpaWish.com, from plush terry bathrobes to mango body scrubs.
High-resolution photographs available upon request.
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