A New World Web Design: Universal Media

The team at Universal Media, a website design, hosting and marketing company in Sheffield UK, claim to have developed a range of services that meet the demands of today’s business users.

(PRWEB) July 15, 2006 -- The team at Universal Media, a website design, hosting and marketing company in Sheffield UK, claim to have developed a range of services that meet the demands of today’s business users.

John Hawkins, Managing Director commented, ‘We’ve changed the way we work to make ourselves more accessible and customer friendly. A high level of customer service, which involves speaking in plain English to our clients, is now at the heart of everything we do.’

Universal Media seems to have taken a fresh look at the world of website design and included within the process a more global picture of the needs of the business.

John explains, ‘Traditionally a business would have to find someone that could design and construct a website for them. Depending on the individual these could vary dramatically in quality. Next a business has to find someone to host the website and oversee maintenance and updates. More recently businesses have found the value in effective marketing of the website – making sure that their customers can find and use the website via the major search engines, and sourcing this service often meant approaching another different organization. And in addition to this many businesses are now interested in taking more ownership of their site by making use of administrable Content Management Systems. We’ve put the whole package together and, with our commitment to providing a friendly zero-pressure free consultation we’re able to provide a total solution to businesses that is all in one place and so more cost effective.’

The range of customers that Universal Media work with varies widely including a busy transport company with a large fleet of vehicles across parts of central and northern England to a retail outlet that sells through several shops as well as its newly designed website.

When someone contacts Universal Media to discuss web design, search engine optimization (seo), web hosting or any related services the company offer a free consultation to find out the needs of the business and discuss possible solutions. In many cases a business already has a basic website but wants to enhance the functionality and improve the image it portrays to potential customers.

Mr Hawkins summarised by saying, ‘We listened to the comments of our previous customers who seemed frustrated at how complicated the whole process of having a website seemed to be. They disliked technical jargon but wanted a professionally designed website with secure, reliable hosting that has a high and sustained position in the major search engines. So we broadened our range of services to offer everything under one roof and put plain English and customer service at the centre of our core values.’

Businesses of any size and type are able to find out more information about this new world approach to websites by visiting www.universalmedia.co.uk

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