Arlington Heights, IL (PRWEB) July 19, 2006
Time-strapped diners craving their next meal can now visit Restaurant.com (http://www.Restaurant.com) to arrange, confirm or reschedule reservations within seconds at nearly 6,000 independent restaurants across the country. The no-cost, concierge service positions Restaurant.com as a leading online dining reservations source, and signals the company’s arrival as a total online dining solutions provider, already offering expense-saving dining certificates.
“Our no-cost reservations system appeals to diners who lead busy lives and appreciate convenience along with savings. Restaurant goers can now set aside time and let Restaurant.com handle their booking,” said Cary Chessick, president and CEO of Restaurant.com.
What’s Reserved for Diners?
Diners make reservations requests by visiting Restaurant.com to find a restaurant and to indicate a preferred dining date and time. Visitors choose a restaurant from the listings and click on the reservations icon next to the entry. Diners enter their name, phone number and email address, as well as reservation date, time and party size. The Restaurant.com patent-pending reservations system then converts reservations requests from data to voice and places phone calls to the restaurant, delivering the request. Restaurants have the choice of either confirming the reservation, or talking to the customer live to schedule another time.
Restaurant.com immediately informs diners via phone and email whether the reservation is confirmed. Directions to the restaurant, menus, culinary descriptions and links to the restaurant’s Web site are also provided through the service. Diners are encouraged to submit reservations requests when the restaurant is open for business.
“With the addition of online reservations to complement our dining certificate program, we’re moving from a one-item shop to a one-stop shop. Reservations are a value-added offering and big part of our plan to provide a complete online destination that helps diners prepare for meals and makes eating-out more convenient, affordable and enjoyable,” said Chessick.
No ‘Booking Lessons’ for Restaurant Owners
For restaurant owners, the reservations system only requires a phone and provides another way to increase business without fronting cash, leasing equipment, needing technical training or paying customer referral fees. Restaurant owners receive an automated phone call after online requests are made. Calls prompt them to either press ‘1’ to confirm the time, or ‘2’ to speak to the customer live via phone, which allows them to schedule another time.
According to Chessick, “Of great value to restaurants is the fact that they do not have to change the way they do business to use the system. Our no-cost reservations system is simple to use and incorporate, and helps fill tables by connecting customers to restaurants. Online reservations is another way we’re helping restaurant owners market their businesses smarter and better.”
Restaurant.com maintains more than 8,000 restaurants in the company’s dining certificate program and continues expanding the network by 300 to 400 establishments per month. Every restaurant that is part of the Restaurant.com network receives a personalized Web site and the ability to tailor descriptions, graphics, menus and other information specific to their culinary niche. Restaurants can take advantage of the free reservations service when they sign up for the program.
According to the Census Bureau and the U.S. Bureau of Labor Statistics, in 2004 Americans age 15 and older spent 1.24 hours per day eating and drinking. The National Restaurant Association’s “2006 Restaurant Industry Forecast” reports that last year 35 percent of surveyed consumers went online for information about new restaurants and 10 percent of consumers used the Internet to make a restaurant reservation.
1). Visit http://www.restaurant.com/images.asp?pgn=who for high-resolution Restaurant.com reservations images.
2). Cary Chessick, president and CEO of Restaurant.com, is available for interviews upon request.
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