Staffing Firm Reduces Candidate Qualification Time by 75 Percent

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Marquee Staffing uses StaffSuite WorldLink to Accelerate Recruiting Process.

Irvine, CA-based Marquee Staffing specializes in administrative support, finance, accounting and human resources. They deliver temporary, contract-to-hire and direct placement services in four offices throughout California. In business since 1989, Marquee has found new power to drive exceptional service to its clients and candidates with the latest technology available.

After a six month evaluation of seven vendors, Marquee Staffing selected and successfully implemented VCG’s fully integrated front and back office staffing software, StaffSuite® with StaffSuite WorldLink® as its integrated Web portal.

“One of the big challenges in staffing is recruiting qualified candidates,” said Tom Porter, CEO and Founder of Marquee Staffing. “With StaffSuite and StaffSuite WorldLink, we have the ability to streamline this process.”

For example, Marquee’s Web site -- now powered by StaffSuite WorldLink -- acts as a dynamic online job board where staffing coordinators can easily post jobs online in real-time and applicants can then search and apply for them. The integration of its StaffSuite software to Marquee’s Web site through VCG's StaffSuite WorldLink gives Marquee Staffing a number of critically-important benefits that improve candidate recruiting, including reducing the time to qualify a candidate.

“One hundred percent of our applicants now apply through StaffSuite WorldLink. The Internet has become the method of choice as more professionals seek positions. Because of this, they don’t have to spend hours in our offices going through the qualification process,” said Jackie Harms, Director of Operations for Marquee Staffing.

“We use a detailed qualification process to help ensure that we get a great fit between candidates and job positions. Before StaffSuite WorldLink, the typical amount of time it took for a recruiter to qualify a candidate was two hours. Now, candidates register and apply online, where we get nearly all of the necessary data to determine their qualifications,” said Harms. “If qualified for the position posted, they come in for an interview that lasts about 30 minutes, reducing the time to qualify a candidate by 75 percent.”

With StaffSuite, front-line recruiters do a better job of qualifying candidates and spend more time on revenue generation. Adoption by Marquee’s staff has been quick and enthusiastic.

“StaffSuite is far easier to train our staff on because of its intuitive format. The functionality is consistent and it’s more fast-paced -- our staff is now much more productive and efficient,” said Harms.

Marquee gives VCG high marks for its support, which has more than lived up to its "excellent" rating in independent surveys.

“I think VCG’s support is great. The entire systems support team is very responsive and nice,” said Renee Loignon Dion, CFO of Marquee Staffing. Besides the live support, Marquee benefits from VCG’s online support system as well. Harms adds, “VCG’s support staff is very patient and the ability for us to submit a trouble ticket online is a very useful and easy process for us.”

Marquee Staffing selected VCG's staffing software for more than its performance and solid support. There was a long term relationship of trust as well. “We took in to account the 12 year partnership we have had with VCG and knew that they would provide a solid business partnership as well,” said Dion.

Marquee Staffing also takes a leadership role in the staffing industry. Tom Porter was the most recent President of the Independent Staffing Association (ISA), a professional group that includes many of the largest and most respected independent staffing firms in the U.S. -- including many past Presidents of the American Staffing Association (ASA). Tom remains an active board member.

Marquee Staffing’s goal is to expand market share in each of its areas of specialization. With the implementation of StaffSuite and StaffSuite WorldLink, Marquee has the power it needs to achieve even greater success.

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Ashley Jones
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