Karlsruhe, Germany (PRWEB) August 5, 2006
RPost (http://www.rpost.com) and Workshare (http://www.workshare.com) have joined to tackle the most common e-mail risks, by combining RPost's Registered E-mail® services with Workshare Protect™. When users send e-mail, they will now have the option to set policies to automate, cleanse hidden data from documents, convert to protected formats, and send messages as a Registered E-mail®.
As recent court cases demonstrate, e-mail can sink businesses-legally and financially. According to the American Management Association and e-Policy Institute, 15% of companies have gone to court to battle lawsuits triggered by employee e-mail.
"The simple fact that almost everyone has access to some sort of electronic mail capability causes us to take a lot for granted. While e-mail users are becoming more aware of the electronic record they have created, it is important to consider these electronic records can serve as a critically important defense for business transactions, if properly managed," remarks Zafar Khan, CEO of RPost®.
E-mail risks come in a lot of forms. Some of the most common risks are the risk of disputes such as what was said by e-mail when, whether and when the e-mail was sent and received or the risk that information is inadvertently disclosed to the wrong party.
The Registered E-mail® service, by RPost, is the de-facto global standard to provide the sender legally valid evidence of time and content, sent, and received, for any Internet e-mail.
"We see this as a powerful combination that will allow our nearly one million professional users protect themselves, with a few clicks, from content, transmission, and dispute risks," declares Brian Spector, Workshare's Vice President for Strategic Alliances. "The basic test is, does it matter if the original e-mail message is misquoted; never received or read; delivered but its actual receipt denied; insured of content integrity from reader to reader; or challenged based upon the actual time sent and received? If the answer is 'yes' to any of these questions, then the sender should be taking the necessary steps to protect themselves and their clients' important e-mail transactions with Registered E-mail® services now available in the Workshare Protect™ suite."
In the case of a dispute over content, timing, sending or receiving of an e-mail, the archiving of that e-mail in electronic or printed form provides very little protection after the fact. With two clicks of the mouse, one could change anything in standard e-mail and represent it to be the original e-mail. Therefore, it is important to consider that the recipient of an important e-mail transaction could alter the original e-mail and then subsequently challenge the sender's archived copy as being fraudulent. Also, the fact that something appears in a "sent" folder does not mean that it was ever sent -one can drag anything into that folder.
"Registered E-mail messages hold far greater evidential weight than traditional mail, courier, fax, or e-mail, and therefore, should provide the sender with protection that will stand up to scrutiny in a dispute resolution situation. Registered E-mail would provide the sender the upper hand in any legal discovery disputes," states Judge Dana Senit Henry (ret.). "From the perspective of a mediator, arbitrator, or judicial officer, one looks first at the evidentiary value of what is submitted in gauging its trustworthiness. Evidential weight is about reducing uncertainty surrounding the evidence. The party with the greater evidential weight will win in most cases, or at least mitigate its liability."
"Just when an e-mail record needs to stand up to scrutiny, the opposition could simply claim that, 'They did not receive the e-mail' (the critical e-mail you represented as sent and received) or that 'It is not what the e-mail said' when they received it. Or worse, someone could deliberately manipulate the e-mail, print it out, and represent it as the truth. With standard e-mail records and archives, users are exposed to such challenges without the necessary defense," states Khan. "Registered E-mail is a simple to use service designed to protect the sender in those instances where the sending, content or time of an e-mail are disputed, in addition to enhancing efficiency and cost-savings. Think of it as legal proof for important e-mail transactions -- proof that can save time, money, and headaches!"
Contact Name: Alex Khan
Contact Phone: +1-617-532-0063
Web Address: http://www.rpost.com/
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