Leading Figure in HR Transformation and Leadership Development Named to Key Management Position at Interaction Associates

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Industry veteran Andy Atkins appointed Director of Client Services at Interaction Associates.

He has wide expertise as a human resources professional, with specialized experience in change management, organizational development, and employee development

The leading learning strategies and leadership development company, Interaction Associates (IA), has named industry veteran Andy Atkins to the key leadership role of Director of Client Services. Atkins is an industry expert with decades of experience as a leader in developing and implementing HR strategies, leadership development initiatives, learning solutions, and change management strategies for a broad range of companies and organizations.

“Interaction Associates is committed to proving clients with innovative solutions and first-rate expertise to meet human resources, learning, and leadership development challenges. Naming Andy Atkins as our Director of Client Services is a clear signal that we want the very best and most experienced leaders on the front lines with clients,” said Linda Dunkel, President and CEO of Interaction Associates.

Atkins will oversee the firm’s core client processes, from the initial signed contracts through final deliverables. The firm’s extensive range of senior consultants, affiliates, and core operations staff will report to him. Atkins will also serve on IA’s Senior Management Team, the firm’s most senior leadership group.

“Andy has enormous capacity and deep experience — we are very excited to have him in his new role,” said Dunkel. “He has wide expertise as a human resources professional, with specialized experience in change management, organizational development, and employee development,” said Dunkel.

Atkins came to Interaction Associates from Bank of America, where he was a Senior Vice President for Leadership Development and Human Resources in charge of talent planning, succession management, leadership development, high potential development, executive coaching, and organization change management for the Premier and Small Business Banking, Banc of America Investments, Fleet Merger Transition, and Wealth and Investment Management organizations.

Prior to Bank of America, Atkins was Managing Director, Capability Development for FleetBoston Financial, and Vice President, Organization Effectiveness for Genuity in Massachusetts. He has had senior human resources and organizational change consulting roles at Arthur D. Little, Fidelity Investments, and Mercer Management Consulting.

Atkins received a Master of Business Administration, Columbia University School of Business, where he received a Goldman Sachs Fellowship. He holds a Master of Arts from the State University of New York at Stony Brook, and a B.A. from Hofstra University, where he graduated Phi Beta Kappa, Magna Cum Laude. He has contributed to The Systems Thinker, Human Resource Professional, the Journal of International Compensation and Benefits, and other publications. He serves on the boards of the New England College of Finance and the Arlington Children’s Theater. Andy is on the adjunct faculty in Babson College’s MBA program where he focuses on leadership and change.

About Interaction Associates

Interaction Associates, Inc. is a leader in learning and performance improvement. For nearly 40 years, it has helped clients build collaborative capability to produce extraordinary results, improve critical business processes, and create and maintain productive work relationships. Interaction Associates’ work benefits hundreds of organizations and hundreds of thousands of individuals around the world. See more information at: Interaction Associates

HR transformation is a key business solution where Interaction Associates uses trademark strategic problem-solving skills and performance improvement strategies to solve client issues. See more information at: Interaction Associates HR Transformation

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Michael Tirrell
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