Auto Insurance, Yuck! But At Least the Web Site Was Ok

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New Report Scores Auto Insurance Web Sites

Most people would rather do something -- almost anything -- other than shop for auto insurance. Insurance is scary, and dealing with insurance companies can (at times) be somewhat less than fun.

Many consumers are discovering that going online to find a new policy can be less painful than traditional routes. But many sites have a long way to go before getting a policy online becomes truly easy, according to a new report released today by Change Sciences Group. The best auto insurance web site is more than four times better than the worst overall, and more than twice as good as the average.

To jump to report details visit:

"The best sites are working to make getting a policy easier than it has ever been," said Steve Ellis, a Change Sciences partner. "Some are now even going so far as to write the policy and allow you to print insurance cards while you're on the site."

The three best auto insurance web sites overall are:

1. Progressive

2. 21st Century

3. Esurance

Sites covered in the report include: AAA California, AAA Minnesota/Iowa, AARP/The Hartford, AIG, AIG Direct, Allstate, American Family Insurance, Amica, Electric Insurance, Farmers, Fireman's Fund, GEICO, GMAC Auto Insurance, GMAC Insurance Online, Liberty Mutual, MetLife, Nationwide, Safeco, State Farm, The Hartford, Travelers, Unitrin Direct, and Washington Mutual.

For a detailed research overview including more findings, sample data, the report table of contents, and the complete ranking of all 26 sites visit:

About Change Sciences

Change Sciences was founded in January 2000 to help companies improve online business by basing decisions on how people use technology while they live, work, and play.

If you would like more information about this topic or would like to talk with Steve Ellis, please call Kathy Berona at 888-864-1160.


Kathy Berona

Change Sciences Group, Inc.



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