Ecom’s Alvin Bowser Named Vice President of Operations

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Ecom, Inc.SM (Ecom) announces the promotion of Alvin Bowser to Vice President of Operations. Bowser will oversee all aspects of account management and customer service.

Ecom, Inc.SM (Ecom) announces the promotion of Alvin Bowser to Vice President of Operations. Bowser will oversee all aspects of account management and customer service.

Ecom President and COO, Rachel Graham, announced “Ecom is pleased to promote Alvin Bowser to this new strategic role. Since his hire date, he has been an integral part of the Ecom management team serving in areas of claims production, PPO management and client services. With his experience and tenure, he will make a tremendous impact on the strategic positioning of the Ecom operations department products and service in the ever changing field of healthcare.”                                

Bowser joined Ecom in January 2001, as the Director of Client Services. Bowser is a member of the executive management team reporting directly to the president. He is responsible for overseeing account management, vendor relations, operations and Ecom’s customer service initiatives. He is a tremendous asset to Ecom and brings a fresh, innovative approach to solving complex client issues.

CEO, L. Cade Havard, said “over the last five years Alvin Bowser has become one of our most trusted and valuable leaders at Ecom. His experience and contribution have helped Ecom provide the most knowledgeable approach possible to servicing our clients. His promotion is well-deserved and we are all proud of his accomplishments.”

Bowser combines his expansive knowledge of customer service, claims processing, management and PPO contracting with his 15 years of healthcare experience and impeccable service. Bowser has served in several capacities during his tenure. Before joining Ecom, Bowser climbed the ladder at a national insurance carrier which led to a successful claims management career and ultimately to PPO vendor management.

“I am excited about the future of Ecom as we reposition ourselves in the marketplace. I look forward to focusing on the company's strategic initiatives and client development as we continue to be a leader in innovative PPO management solutions,” said Bowser of his recent promotion.

About Ecom:

Ecom, Inc. (Ecom) is a Dallas-based company, specializing in PPO consulting. Ecom holds a patent pending set of algorithms that are unequalled in their ability to maximize the return to health plans from PPO networks. Ecom is home to one of the most sophisticated claims portals and largest data repositories of repriced claims data. Additionally, Ecom has taken a revolutionary approach to PPO network selection; while most network selections are made based on geography, Ecom evaluates historical claims data to determine the best fit network with maximum coverage. Ecom has a preferred relationship with more than 140 of the largest PPOs operating in the industry. In addition, Ecom has long enjoyed the trust and respect of the PPO community. Ecom’s most recent product development, “White Space Elimination,” promises a significant impact on the health insurance services industry by virtually eliminating out-of-network claims.

For more information please contact Jocelyn Theriault at or (214) 561-6482.


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