Remote Desktop Control Reduces Cost of Enabling Mobile Workers

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Finance Execs Need Info on Costs of Establishment and Remote Support of Mobile Workers.

Until recently, giving network access to the growing mobile workforce has primarily been the bailiwick of IT, but as mobilizing employees has become a major expense, finance is now getting more involved in the scene to find out how much this ever-increasing trend really costs and how these expenses can be monitored and controlled. The establishment and support of remote employees is of major concern to both finance and IT, especially in light of the added expense and complexity of regulatory compliance and protection against sophisticated security threats. NetworkStreaming’s remote desktop control support solutions fill the bill on all fronts.

In the interest of discovering the problems inherent in measuring and controlling the cost of providing access to remote and mobile workers, and to find out if and how the viewpoints of IT and finance differ, recently conducted a study of IT and finance executives. They found that the perception of IT and finance differs significantly on one issue – only 18 percent of finance execs feel they have adequate data on the costs of enabling mobile workers, compared to 52 percent of IT execs. However, both IT and finance agreed that core business requirements such as security, productivity and compliance are the most important considerations when evaluating products and formulating company policy. For IT these concerns are the essence of the job, while finance recognizes that the costs of not making them top priority could far outweigh those of related purchases and operating expenses.

NetworkStreaming’s remote support solutions address both issues of core functionality and cost. SupportDesk 9, their appliance-based remote desktop control support solution released earlier this year, arrives at your location as a secure device and then resides at your facility under your already-established security measures. The administrator has granular control of the privileges allowed each remote support rep. All traffic is 256 SSL AES encrypted and heavily compressed, ensuring the security of the entire datastream. Connections can be made to facilitate remote desktop control support to any pc anywhere in about 10 seconds. No customer data routed through a third party and no elements of the application are left in place on the remote pc after the support session is complete. Remote support can be given without the need to open any extra ports to connect to the internet or network.

To further satisfy the needs of finance, NetworkStreaming recently conducted a comparative cost analysis of SupportDesk 9 and its competitors which has proven it to have a significantly lower total cost of ownership than any other remote desktop control support solution on the market.

For more information contact Melissa Taylor at 601-519-0139.


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Melissa Taylor
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