Vocada’s Veriphy™ Continues to Gain Fans; Almost 90 Hospitals Nationwide Adopt CTRM Solution

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Vocada, Inc. announced that almost 90 hospitals nationwide have adopted the company’s market-leading Veriphy™ solution for Critical Test Result Management (CTRM), and the number is growing. CTRM is a technology-based strategy to improve patient safety and outcomes and boost staff productivity by ensuring the fail-safe, prompt, and verified communication of critical test results from a reporting clinician to the responsible ordering clinician -- in time to benefit the patient.

Vocada, Inc. announced that almost 90 hospitals nationwide have adopted the company’s market-leading Veriphy™ solution for Critical Test Result Management (CTRM), and the number is growing.

CTRM is a technology-based strategy to improve patient safety and outcomes and boost staff productivity by ensuring the fail-safe, prompt, and verified communication of critical test results from a reporting clinician to the responsible ordering clinician -- in time to benefit the patient.

The latest additions to the Vocada customer list are:

UCLA Medical Center (Los Angeles)

Carolinas HealthCare System (Charlotte)

Grady Health System (Atlanta)

Summa Health System (Akron)

Baptist Health of South Florida

Vocada’s customers represent the full spectrum of the nation’s hospitals and hospital systems, said Thomas White, co-founder and executive vice president of Vocada. The hospitals that use Vocada’s enterprise solution range from free-standing, 100-bed community hospitals to 1,000+-bed regional integrated delivery networks, such as Dallas-based Baylor Health Care System.

They include world-famous academic medical centers, such as UCLA, UC-San Diego, University Hospitals of Cleveland, Henry Ford Health System, and the University of Pennsylvania Health System, as well as large public teaching hospitals, such as Parkland Health & Hospital System (Dallas), Los Angeles County, New York Health & Hospital Corporation and Grady in Atlanta. The customers include both private nonprofit and private for-profit hospitals, and they are nationwide.

Failures and delays in the communication of critical test results is the Achilles’ Heel of health care delivery. The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and the National Institute of Medicine have identified these types of communication problems as a threat to patient safety. JCAHO’s National Patient Safety Goals specifically address the issue.

Radiology receives much of the attention as a source of the problem, and the radiologists have led the way in implementing CTRM, but every diagnostic department faces potential liability from this issue.

Vocada’s Veriphy solution – successor to marketing-leading VoiceLink™ -- is more than an innovative technology platform, said Peter White, co-founder and CEO of Vocada. He said Veriphy is a complete, end-to-end CTRM solution for hospital diagnostic departments, including radiology, laboratories, and cardiology.

The comprehensive Veriphy solution encompasses:

1.    Policy development and implementation, including building of the physician database. This process ensures that rules and policies are consistent and appropriate, and eliminates potential barriers to a smooth implementation.

2.    Communications technology that verifies message receipt and automates documentation and rule compliance – user-friendly, hosted technology that requires no new investment in hardware or software. A reporting clinician makes one call from a phone or computer and the system does the rest.

3.    Real-time reporting that enables benchmarking and performance evaluation. By logging on to the Veriphy web site, a hospital administrator can quickly see whether patients might be at risk from delays in communicating critical patient findings.

4.    Professional services to help implement best practices. Hospitals benefit from the experience of comparable institutions and avoid having to re-invent the wheel.

One of the new features in Veriphy is a downloadable desktop application, which enables a reporting clinician to create and send a voice message about a test result directly from his or her computer to the ordering clinician. The system automatically tracks and monitors the communication and verifies receipt of the message. Vocada describes the feature as “work-flow friendly.”

Veriphy also features a new web interface to make CTRM even easier for hospital administrators and department managers.

Vocada will be an exhibitor at the upcoming annual meeting of the Radiological Society of North America, Nov. 26 – Dec. 1, 2006 in Chicago.

About Vocada, Inc.

Vocada’s Veriphy™ critical test result management solution is the only end-to-end enterprise solution for communicating critical test results from hospital diagnostic departments to ordering clinicians. Veriphy combines voice-messaging and data technologies. Using a patented, hosted system, Veriphy automates and verifies communication of critical test results in a real-time, assured and trackable solution, simultaneously enhancing patient safety and boosting physician productivity. The privately held, Dallas-based company was founded in October 2000 by brothers Peter and Thomas White, who were both previously involved with other innovative and successful technology ventures. The company introduced its first product, VoiceLink™, predecessor to Veriphy, in 2004.

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Gregory Graze
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