Data-Tel Info Solutions Offers System Optimization Training

Data-Tel Info Solutions, a worldwide provider of call center and collections software, is now offering free System Optimization Training to customers. This training will outline efficienct software procedures and techniques that are vital when managing a call center.

Mesa, AZ, (PRWEB) September 7, 2006 -- Data-Tel is pleased to announce NEW supplemental training, free of charge. The one-two punch of System Optimization and the already existing Online Training Videos will extensively demonstrate the functionality of our xSELLerator software and have customers running with 100% efficiency.

The Data-Tel System Optimization training will demonstrate how to get the most out of leads and agents while giving a better overall understanding of how xSELLerator can work best. The optimization training sessions are available three times a week, ranging from one to three hours in length.

The training is for call center managers and list/lead managers, and concentrates on managing leads using all of the features within the predictive dialer leads control, as well as utilizing the reporting to understand the relationship between the performance of xSELLerator and the utilization of leads.

System Optimization training is led by a trained Data-Tel Representative and accessed using Glance Networks and a telephone. The training is free and there is no limit on how many times a customer can attend.

About Data-Tel
Data-Tel Info Solutions is a privately held software development company with headquarters in Mesa, Arizona. Founded in 1991, by G.L. Scott Murray, Data-Tel has systems throughout the United States, Caribbean Islands, Australia, Canada, Philippines, Dominican Republic and India.

Not only does Data-Tel handle the technical requirements of your call center software, they assist you in developing ideas to take your products and services to market. Data-Tel understands the importance of providing cutting edge technology and solutions for every aspect of your business.

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