Award Winning Directory Assistance Providers
The 2006 International Directory Assistance Conference and Awards took place this week at the Radisson SAS hotel Manchester Airport UK. The highly successful event, sponsored by Market Location, included a two day conference featuring speakers and delegates from around the globe. The delegates were inspired by the highly acclaimed motivational speaker Adrian Webster.
(PRWEB) September 11, 2006 -- The 2006 International Directory Assistance Conference and Awards took place this week at the Radisson SAS hotel Manchester Airport UK. The highly successful event, sponsored by Market Location, included a two day conference featuring speakers and delegates from around the globe. The delegates were inspired by the highly acclaimed motivational speaker Adrian Webster.
Following the two day networking event the second evening was dedicated to celebrating the positive aspects of the global directory assistance awards. The black tie gala dinner hosted by one of the UK's funniest men Terry Alderton was a roaring success. Guests were treated to a champagne reception and exquisite four course dinner. The organisers explained the ethos of the event; "the two day conference gives the delegates an opportunity to network and meet their colleagues and competitors from around the globe, the awards gala dinner is an opportunity to celebrate the achievements made by the organisations and people involved in the directory services industry. The evening is aimed at giving a relaxing pleasant end to the successful conference and I believe this was achieved," explained Megan Smith of 118tracker.com.
The list of this years Award winners are -
Best UK Service - Yellow Pages 118247
Best European Service - Eniro 118118
Best International Service - SITEL Telecom 018 service
Best of Americas Service - Call Center Americas
Best Newcomer - Post Office 118855
Best Mobile Service - Eniro 118118
Best Online Service - 192.com
Best Marketing Campaign - Yellow Pages 118247
Technology Advancement - Call Genie
Innovation - 192.com
Best Wholesale Service - Cable & Wireless
Best Training and Development Culture -
Yellow Pages 118247
Outstanding Achievement Award - Slovak Telecom
Call Centre Manager of the Year (Joint Winners)
Mark Eade (Yellow Pages 118247) and Christine Fox (Kingston Communications)
Agent of the Year - Cara Williams Yellow Pages 118247
In judging the awards, our international panel of experts from around the world has considered every aspect of the individual submissions from presentation through to content, constantly focusing on quality. The leading panel of judges included;
Patrick Bradshaw - Market Location
Kathleen Pierz - Pierz Group
Mary Whatley - Thomson Directories
James Glasspool - Volt Delta
Mark Temple - 118tracker.com
Krystyna Hirschman - Nuance
Masoud Loghmani - Bts Logic
Steve Hamrin - Call Genie
About the judging process:
The panel of Judges are leading experts from the directory assistance market. During the fair, secure and trusted process the judges are asked to rate the top three companies in each category 1st, 2nd and 3rd the votes are independently counted and the results are revealed. This open and independent approach towards the judging process means that all entrants can trust their entry will be fairly appraised against their competitors. Please note that judges that have entries in an award category will not judge that category.
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