Rochester, N.Y. (PRWEB) September 25, 2006
BlueTie, Inc., the leading provider of Software as a Service for small and mid-sized businesses and service providers, announced today the full private-label implementation of its email and collaboration services for Islanet Communications, Inc. Islanet, a Wireless Internet Service Provider (WISP) and Competitive Local Exchange Carrier, selected BlueTie as its email solution provider to increase customer satisfaction and retention.
Islanet, Puerto Rico’s leading alternative to the incumbent local telephone company for high-speed data services, delivers fixed-wireless broadband Internet access to commercial business and high-speed, portable WiMAX broadband to residential customers through its Volare product line. Unlike other providers on the island, the firm’s residential broadband wireless equipment can be installed within hours of ordering, even in remote areas. With BlueTie’s email solution in place, Islanet can focus on the core technology related to its wireless build-out.
“Right now, we are focused on the build-out of our wireless infrastructure,” said Georgios Collazo, manager of Information Technology for Islanet. “We must continue to provide improved services to our customers during this process and BlueTie’s industry-leading, fully-outsourced email solution allows us to do this. They provide our customers with a best-in-class messaging solution, helping us to improve customer satisfaction levels and reduce subscriber churn.”
Islanet will provide this core offering to all of its new subscribers, and has already completed the migration of its more than 6,000 existing email accounts to the new Islanet-branded solution. Islanet will also offer BlueTie’s powerful Collaboration Suite to its small and mid-sized business customers, which features email service as well as an integrated set of productivity applications — shared calendars, contacts, and files, task management, instant messaging and more.
“We are providing Islanet with the email and collaboration solutions they need now, while also developing new, future solutions for them,” said Kevin Beatson, vice president, BlueTie Service Provider Sales and Marketing. “Wireless ISPs around the world show tremendous growth potential and BlueTie’s experience in this market has prepared us to offer reliable and affordable services to meet their needs and the needs of their customers. Through our new relationship, BlueTie will help Islanet realize that growth.”
BlueTie offers the industry’s first fully-integrated email and collaboration services suite that utilizes advanced programming techniques to deliver desktop-like speed and performance from a Web-based application. BlueTie has developed a broad menu of resources and support offerings designed to simplify and improve service providers’ ability to sell and support BlueTie services, including a fully private-labeled Web client, private-label end-user marketing and support documentation and an XML-based API to allow complete integration with service providers’ back-office systems.
About BlueTie, Inc.
BlueTie is the leading provider of hosted email and collaboration solutions for small to mid-sized businesses (SMBs) and service providers worldwide. BlueTie revolutionized the Software as a Service sector in 1999 by introducing the first hosted suite of small business tools that require no hardware, software, or IT support. BlueTie continues to lead the SaaS movement by delivering incredibly simple applications that are fast, inexpensive, and reliable. BlueTie’s software is licensed by channel partners, ISPs and other service providers, and is available direct to SMBs at http://www.BlueTie.com or 1.800.BLUETIE.
Islanet is the leading provider of Wireless data services to businesses and consumers in Puerto Rico, providing broadband and private network connectivity to customers in Puerto Rico and the US Virgin Islands since 1997. Data transmission, Internet access, telephone service and video are possible thru one simple and cost effective network. Islanet’s island-wide network has 92 points-of-presence and is providing service to 1100+ commercial customers with unparalleled speed of deployment, quality and reliability.
Islanet delivers personal broadband to consumers in Puerto Rico with the Volare residential product line. Volare unwired Internet was launched in August 2006 using licensed frequencies and the latest WiMax technology to provide consumers in Puerto Rico with a portable, wireless, high-speed Internet alternative to dial-up, DSL, or cable access.
Contact: Crystal Prince, Text 100 for BlueTie, Inc., 585-697-2650
Kevin Beatson, BlueTie, Inc., 585-586-2248