St. Paul, MN (PRWEB) September 22, 2006
Two months after implementation of Sophrona Solutions’ Sage Portal™ as its online patient communication system, Comprehensive Healthcare for Women, PA is realizing the increased clinical efficiency and patient convenience it had sought says Kay Olson, Office Manager. “Our doctors are able to see new patients faster because this technology has improved the flow of paperwork in our office.”
Within two weeks of launch, the HIPAA secure patient portal was handling 50% of Comprehensive Healthcare for Women, PA’s new patient registrations online. New patients now routinely register online to provide their full medical history, demographic, and insurance information at all hours of the day – when it’s convenient for them. They no longer come to the office early to fill out paperwork for their first appointment. Instead, when they arrive, they sign a form, sit down and are promptly shown to an examination room.
"We can now basically treat our new patients as existing patients when they arrive. The flow is much more smooth and efficient," said Sam Arnold, MD, the president of the group. “There is nothing worse than having a new patient arrive for a 9am appointment and then be roomed at 9:25am. I’m just starting out my day and am already 25 minutes behind.”
Comprehensive Healthcare for Women, PA wanted to give its patients a way of conveniently scheduling appointments, paying bills, and filling out new patient registration without phone hassles and after hours. At the same time, the online patient communication solution needed to provide office staff with an easy to use, intuitive, and secure way of viewing and responding to patient communication. “We wanted the ability to view and respond to patient communication quickly and easily,” said Olson. “Sophrona clearly delivered this in its software. The office portal component of this solution is obviously designed for usability. Learning how to use it took less than 15 minutes.”
About Comprehensive Healthcare for Women, PA
Comprehensive Healthcare for Women, P.A. is committed to providing a more personal approach to medical care specifically for women. From its office in the southeast suburbs of St. Paul, its four board-certified health professionals offer comprehensive health care services for women in obstetrical and gynecological medicine and are supported by a full range of services including clinical labs and ultra sounds. For more information, visit http://www.chcw.net.
About Sophrona Solutions, Inc.
Sophrona Solutions Inc. is an innovative healthcare software technology firm which offers secure patient portal communication systems and patient adoption and marketing expertise to OB-GYN practices and clinics. Sophrona’s Sage Portal improves clinic efficiency and reduces phone call volume while helping grow patient volume and increasing patient retention. For more information, visit http://www.sophrona.com.
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