Click Commerce Customer and Executive to Address Aberdeen Research’s Inaugural Chief Service Officer Summit
Click Commerce, Inc. (Nasdaq: CKCM), a leading provider of on-demand supply chain management solutions, and customer Kawasaki Motors Corp will present at Aberdeen Research’s inaugural Chief Service Officer (CSO) Summit, Oct. 3-4 in Boston. David Dora, executive vice president of operations at Kawasaki Motors Corp, will present a case study on how to “Drive Revenues by Moving from a Company-Centric to a Customer-Centric Service Approach.” Also presenting at the conference is Click Commerce Senior Vice President of Product Management and Strategy Steve Cole. Mr. Cole will join a panel of solution provider experts who will discuss “Service Chain Solutions Directions.”
(PRWEB) September 26, 2006 -- Click Commerce, Inc. (Nasdaq: CKCM), a leading provider of on-demand supply chain management solutions, (http://www.clickcommerce.com) and customer Kawasaki Motors Corp will present at Aberdeen Research’s inaugural Chief Service Officer (CSO) Summit, Oct. 3-4 in Boston. David Dora, executive vice president of operations at Kawasaki Motors Corp, will present a case study on how to “Drive Revenues by Moving from a Company-Centric to a Customer-Centric Service Approach.” Also presenting at the conference is Click Commerce Senior Vice President of Product Management and Strategy Steve Cole. Mr. Cole will join a panel of solution provider experts who will discuss “Service Chain Solutions Directions.”
The CSO summit offers a networking conference for forward-looking service, finance, supply chain and operations executives interested in transforming their post-sales service processes. Aberdeen’s research indicates that 78 percent of Original Equipment Manufacturers (OEMs) currently or soon will manage post-sales service as a strategic profit center. Click Commerce is a platinum sponsor of the summit.
“As a pioneer in offering service supply chain (http://www.clickcommerce.com) solutions, we have seen first-hand the growing need to turn post-sales operations into revenue generating service organizations. In many cases, post-sales service has become a significant advantage for companies competing globally,” said Nancy Koenig, executive vice president of operations for Click Commerce. “The CSO summit provides service executives a great venue for learning new methods to drive service supply chain transformation and increase market share.”
To learn more about Aberdeen Research’s Chief Service Officer Summit and Click Commerce’s participation, go to http://www.aberdeen.com/events/live/CSO06/
About Click Commerce, Inc.
Click Commerce, Inc., (Nasdaq: CKCM), a leading provider of on-demand supply chain management solutions, enables millions of users in 70 countries to collaborate, in real time, with business partners across the extended enterprise. Click Commerce solutions support the unique business processes of multiple industry segments such as manufacturing, aerospace and defense, and high-tech. Click Commerce enables corporations including Alaska Airlines, BASF, Citibank, Delphi, Eastman Kodak Company, Jabil Global Services, Lockheed Martin, Microsoft, Pier 1, Ryder, and Verizon to coordinate and optimize business processes, accelerate revenue, lower costs, and improve customer service. More information can be found at www.clickcommerce.com.
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