UAppoint Welcomes Patients to the Dental Office

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The “Patient Welcome Kit” is the newest feature of UAppoint’s Smart Patient Connections service. New patients are welcomed to the practice by email. Attached to the email is a medical/dental history and registration form that the patient fills out at her convenience. If an existing patient referred the new patient, a thank-you email is automatically sent to the referring patient. The service significantly enhances the relationship with patients and saves the dental practice time and money

UAppoint is pleased to announce the release of the “Patient Welcome Kit” (PWK) as an integral part of the patent-pending Smart Patient Connections service. As soon as a new patient’s name, email address and reservation time are entered into the practice management software, an email is automatically sent to the patient. The welcome message is the first step in building a relationship with the patient, demonstrating that the practice values the patient as an individual. Attaching the patient registration form also enhances this relationship, as the patient understands that completing the form in advance of the appointment will reduce waiting time. "We've found that when patients complete their medical/dental heath history in the comfort of their own home, they tend to be more thorough because they have easy access to needed details such as medications, insurance info and previous treatments," says Dr. Dov Glazer, practicing dentist and co-founder of UAppoint.

Sending a thank-you email to a referring patient continues to build the relationship with that patient and, more importantly, encourages the patient to send more referrals. UAppoint's VP of Marketing, Azim Nagree, reports that, “Market research shows that existing patient referrals is the most effective practice builder. A thank-you referral email is an inexpensive but extremely effective way of thanking them for the referral, and subtly encourages patients to keep up the good work.” For the practice, having patient registration forms completed prior to the visit streamlines the check-in process and frees up administrative staff to focus on more important activities.

UAppoint’s PWK is an easy and economical way to welcome new patients to the practice and thank referring patients, all while saving time and money for the practice. This module is offered at no additional cost to UAppoint subscribers. Other features of Smart Patient Connections include, automatic appointment reminders and confirmations, recall for continuing care, online hygiene scheduling, remote schedule backup, and access to the practice schedule from anywhere anytime.

About UAppoint, Inc.

UAppoint, the only company specializing in smart patient scheduling solutions for dentistry, was founded in 2004 with the mission of enhancing doctor-patient relationships. The company is dedicated to providing exceptional service to doctors, their staff, and the patients they serve.


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Suzanne Lazarus