National Services Associates Sees Consolidation Occurring in America’s ATM Industry

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National Services Associates says there is an evolution underway in the ATM industry.

After cleaning, maintaining, re-branding or changing posted information on more than 45,000 ATM machines across the U.S. in 2004, Knoxville-based National Service Associates (NSA) says there is an evolution underway in the ATM industry.

“The ATM industry is undergoing a consolidation,” said Chuck West, NSA chief executive officer. “A handful of large ATM independent service organizations (ISOs) are acquiring as many smaller networks as they can.”

The 45,000 ATM’s on which National Services Associates worked are owned by banks, ISOs and financial services firms.

ATM service and maintenance was one of NSA’s earliest business expansions after West and partner Dean Smith purchased the former sign survey company in 2002.

Along with work on ATMs, NSA handles regional and national placement of corporate signage, decals, displays and other image tools and conducts the research necessary to make those tools work the most profitably and productively.

NSA has more than 450 full-time employees or part-time associates located throughout the U.S. conducting work on corporate image presentation pieces and tools, research, ATMs and numerous other projects.


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