San Antonio, TX (PRWEB) October 10, 2006
Dr. Tom Swanson recently conducted a research study on using e-mail systems to capture organizational knowledge to be reused within the organization. He published his findings in a research paper earlier this year and has now released a new book with all of his research and results. The title of the book is Capturing Intellectual Knowledge with E-mail Systems: Justifying the Business Case and Return on Investment (ISBN: 1847284809).
Dr. Swanson wrote the book to provide a tool for organizations to use when justifying the need for e-mail capture technology to capture and manage knowledge.
Dr. Swanson used over 500 references when researching the background for this book. He listed over 100 of these references in the back of the book to use in justifications for an e-mail capture system to be used for knowledge management.
Return on Investment (ROI) is a difficult monster to calculate at times. This book shows a simple method that executives understand. Time equals money. The research identifies the time spent performing many different tasks using e-mail. The time is used for calculating potential cost savings and ROI for different size organizations.
The book is available at all mainstream bookstore outlets. You can also order it directly from the publisher at (http://www.lulu.com/drtomswanson) for a substantial discount.
Dr. Swanson has worked in the computer industry for over 20 years. He currently works as a principal systems consultant for FileNet Corporation where he works with customers around the world on complex content management projects. He also teaches information technology courses at the University of Connecticut and the University of Phoenix On-line.
He has worked in many computer areas over the last 20 years including database management, development, teaching, administration, system analysis, and consulting. He has taught computer related courses at both traditional and on-line universities.
Dr. Swanson studied information technology and knowledge management at Capella University from 2000-2005. He received his PhD from Capella University in 2005. His doctoral research analyzed the use of e-mail systems to capture and organize corporate knowledge and intellectual capital.
Founded in 2002 by one of the Linux Red Hat founders, Lulu is a leading provider of quality publications available worldwide. Please see (http://www.lulu.com) for more information.
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