NetSupport 24-7 Live Chat and Remote Support Adds More Features, Greater Flexibility and Vista Support

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NetSupport 24-7 (http://www.netsupport247.com) is one of the leading live chat, interaction and support solutions available. The latest version adds additional functionality to provide not only on-demand support and remote control of an end user’s computer, but a range of powerful pre-sales tools that offer equal appeal to non-technical organizations.

NetSupport 24-7 (http://www.netsupport247.com) is one of the leading live chat, interaction and support solutions available. The latest version adds additional functionality to provide not only on-demand support and remote control of an end user’s computer, but a range of powerful pre-sales tools that offer equal appeal to non-technical organizations. Built on the award winning NetSupport Remote Control technology, NetSupport 24-7 delivers a fully web based, on demand solution.

Using the new Show functionality, a sales person can now chat live with a customer, push pages and links and also show their screen, or just a selected application directly to a customer’s PC and provide a full product demonstration without any software install.

“Traditionally people have looked at products like NetSupport 24-7 as being a tool designed solely for tech support teams or IT service organizations” comments Al Kingsley, Group Managing Director “the truth is however, with our latest features, the technology is just as suited to any online organization that needs to be hands-on with their customers. The larger the application they are trying to sell, the less likely a customer is to install and evaluate the product until they have a fuller picture of its functionality. NetSupport 24-7 bridges the gap and puts the sales teams and their products directly onto the customer’s desktop”.

To future proof your investment, the latest update to NetSupport 24-7 is fully compatible with the current pre-release builds of Windows Vista.

With its improved feature set, NetSupport 24-7 now provides an on-line, on demand solution for both pre and post sales teams, tech support and customer training departments without the need for any prior software installation. It can be purchased on a low cost monthly or annual subscription basis and is available to try free, without the need for credit card registration, for 14 days from http://www.netsupport247.com.

About NetSupport, Inc.

NetSupport, Inc. is a member of the NetSupport Group of Companies, headquartered in The UK. Specializing in the development of commercial software packages to manage and support Local and Wide Area Computer Networks, NetSupport products are utilized on more than 7 million desktops throughout 50 territories. Its award winning products include NetSupport Manager Remote Control and PC Management software, NetSupport DNA Enterprise IT Asset Management and Help Desk software, NetSupport 24-7 Web-based Chat and Remote Support, NetSupport Protect desktop protection and endpoint security and NetSupport School computer lab instruction, monitoring and quizzing software.

Press contact:

Jenni Hilton

Marketing & PR Manager

NetSupport

770-205-4456

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