The SCOOTER Store Reiterates Commitment to Improving Quality Standards in the Power Mobility Industry

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Third Scooter Store executive receives coveted CHC designation.

We are proud of all of our CHC designees. We encourage other members of our industry to earn their certifications.

The SCOOTER Store, the nation’s leading provider of power mobility equipment to seniors and people living with physical impairments, continues to strive towards improved quality standards. The company’s Medicare Compliance Officer, Terri Caffey, successfully completed the Certified in Healthcare Compliance (CHC) Examination, making her the third executive at The SCOOTER Store to achieve this designation.

The CHC Examination is administered by the Healthcare Compliance Certification Board (HCCB), which is the nation’s highest accrediting body for healthcare compliance professionals. Since the exam was initiated in 2000, only an estimated 500 people have been certified to have sufficient knowledge of relevant regulations, demonstrate comprehensive knowledge of compliance-related legal obligations and promote organizational integrity in their company’s compliance programs.

“Our participation in the certification program underscores The SCOOTER Store’s commitment to establishing stronger quality standards in the healthcare industry,” said Mike Pfister, company president. “We are proud of all of our CHC designees. We encourage other members of our industry to earn their certifications.”

Mr. Pfister reiterated that The SCOOTER Store has steadfastly advocated for strong mandatory standards governing suppliers of durable medical equipment, and has repeatedly called upon the Centers for Medicare and Medicaid Services (CMS) to establish stronger and tougher standards for suppliers. He believes standards that are more comprehensive than the ones recently released by CMS would improve the level of service for many Medicare beneficiaries, force unscrupulous suppliers out of the business and vastly improve the credibility of the industry.

“The SCOOTER Store sets an excellent example for the rest of the industry with its enthusiastic participation in our certification program,” said HCCB President, Debbie Troklus. "Our mission is to develop criteria for the determination of competence in the practice of healthcare compliance at a variety of levels and to recognize individuals meeting these criteria. We are pleased that The SCOOTER Store recognizes the importance of this certification."

Mr. Pfister said the company’s support for the CHC Examination will continue. “We believe that our industry has a responsibility to provide the best products and services possible to the people who need our help to improve their mobility,” he said. “One way of guaranteeing a high level of service is making sure our executives and employees are up-to-date on the latest rules and regulations, and as prepared as possible to help people living with physical impairments improve their quality of life.”

About The SCOOTER Store

Since 1991, The SCOOTER Store has helped provide freedom and independence to more than 250,000 people with limited mobility. The SCOOTER Store offers a full line of durable medical equipment, including power wheelchairs and scooters, lifts, ramps and accessories through 126 locations covering 47 states. The SCOOTER Store has worked with more than 100,000 physicians, providing expertise and quality service to their patients, and is accredited by the Accreditation Commission for Health Care. For more information, visit The SCOOTER Store website at


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