Availacall to Attend Malta Investment Roundtable

Availacall, a leading Call Centre Services provider based in Malta, will be attending the Malta Investment Roundtable in London, on 31st October. The event will look at investing and outsourcing in Malta.

Birmingham, UK, October 28, 2006 -- Availacall, a leading Call Centre Services provider based in Malta, will be attending the Malta Investment Roundtable in London, on 31st October. The event will look at investing and outsourcing in Malta.

The event will be held on Tuesday 31st October 2006 from 9.30am, at Over-Seas House, Park Place, St. James's Street, London, SW1A 1LR. Availacall, as a well established investor in the Maltese economy, will be attending the event, eager to be at the forefront of new developments in the landscape of outsourced business in Malta.

Availacall was created in 2004, to expand the telecom interests of The EverPlus Group into Call Centre Services. At that time, a great number of call centre businesses were opening in India and the Far East, with large corporate clients moving their call service operations to the subcontinent in droves to benefit from the low costs.

The EverPlus Group, using data that was beginning to become available, made the decision to choose Malta as its base, and this decision has paid dividends. Since Availacall opened in Malta, Indian call centres have continued to face a barrage of bad press, low levels of customer satisfaction, and even data fraud allegations. Owing to this, many large corporate clients have pulled out of call service outsourcing deals in India, and some companies in the UK now specifically advertise the fact that they do not use Indian call centres.

While all of this has occurred, Availacall in Malta has been going from strength to strength, with clients being consistently impressed with the level of education, motivation and linguistic ability amongst agents. Among the many advantages afforded by the Maltese location, integrated cutting-edge technology and remarkably competitive rates have both been praised.

Malta is temporally, geographically and culturally closer to the UK than most competing locations, the level of education is extremely high, and the infrastructure comprehensive and advanced.

Outsourcing to Malta was the right choice for Availacall, and the company will be pleased to meet with other businesses interested in considering this unique location for its outsourcing requirements.

If you would like to discuss Availacall, outsourcing to Malta, or would like to attend the event, please contact:

Mohammed Kazi
C.E.O. Availacall
+44 (0) 702 1641 190

###