Lore Offers "What People Want: A Manager’s Guide to Building Relationships that Work"

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Some managers get it — most don’t. A new book offers original research and practical advice on what today’s employees really want from a boss.

I love my job, but hate managing people.

“I love my job, but hate managing people.” It’s a common cry from managers—and the employees who often feel their boss’s pain. The good news?

If you’re not a natural “people person,” you can learn to behave like one, says Terry R. Bacon, a Durango, Colo.-based workplace consultant and coach. But, first, you’ve got to know what employees really want.

That’s why Bacon conducted a nationwide survey of 500 employees—to learn what matters most in their relationship with a manager. Among his findings: Ninety percent of workers rank honesty, fairness, and trust as their top-three needs. And what don’t they want? Fun, friendship, and even “interesting conversations” make the short and often surprising list.

So, why should managers even care about what employees want? In today’s talent-driven and retention-centric workplace, it’s not enough to be technically good at what you do, says Bacon, author of What People Want: A Manager’s Guide to Building Relationships that Work (Davies-Black, 2006, $27.95). You’ve got to be good with people—a fact driven home by a recent Harvard Business Review report that says most employees would rather work with a “lovable fool” than a “competent jerk.”

And while knowing what workers want is important, managers must also know how to give it to them—and that takes both will and skill, says Bacon. He offers hundreds of nitty-gritty tips and insights in What People Want, including:

  • How to treat employees like human beings—not human resources    

  • What every manager should know about baby boomers and GenXers    
  • The best practices of interpersonal behavior—and why most managers don’t “get” it    
  • What every organization can do to promote people skills    
  • How to turn common sense into common practice—and keep your best people

Terry Bacon is a leading expert in talent management and author of What People Want: A Manager’s Guide to Building Relationships that Work (Davies-Black, 2006, $27.95). President and CEO of Lore International Institute, a Durango, Colo.-based consulting and research group with offices around the world, Bacon specializes in leadership development and executive education. He is a sought-after speaker and coach, as well as a prolific writer with more than eighty books, research reports, and white papers in print. A graduate of the United States Military Academy at West Point with a B.S. in engineering, he also holds a Ph.D. in literature and theatre from American University.


A Manager’s Guide to Building Relationships that Work

Terry R. Bacon

Davies-Black Publishing

ISBN 978-0-89106-216-5


240 pages

November 2006


More than 90 percent (91.5%) of employees say they want honesty and integrity from their manager.

Contact Patti Danos at (312) 335-1464.

Copyright 2006 Terry R. Bacon. All rights reserved.

About Lore International Institute

Lore International Institute is a privately held, global executive development firm, serving the global business community. Since 1989, Lore has been providing clients with a variety of scaleable and progressive solutions, and is able to offer an end-to-end solution that includes assessment, organizational consulting, executive education, and executive coaching. For additional information about Lore, contact Jennifer Kwiatkowski, Marketing Manager, at 800-866-5548. http://www.LoreNet.com

This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: http://www.HRmarketer.com) on behalf of the company listed above.


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