Call Center, Contact Center Research Study

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Call center, contact center executives invited to participate on Industry Executive Panel

The Taylor Reach Group, Inc. (TRG) is a leading global contact center consulting company with offices in North America and Asia.

TRG is inviting senior call and contact center executives to join our INdustry panel. As a senior contact center executive at your company, you are part of a very powerful reference group. Your opinions on various products and services that you consider and use do matter to, and can influence, peers and others in a wider sphere.

TRG has launched an initiative to collect your opinions on a variety of products, services, and issues as part of a major benchmarking program. This will help to identify best in class companies, products and services in some key market segments. To access the survey now please click on this link.

Or paste the following link into your browser

In exchange for your participation in this 5 minute study, we will offer a $500 credit towards any TRG service of your choice and we will send you the summary of the survey results. You may choose to continue participating in future studies as part of TRG's Contact Center Executive Panel. For this you may also decide to bank the credits from individual studies to build up to a future service.

About The Taylor Reach Group, Inc.

With offices in North America and Australia, The Taylor Reach Group, Inc. (TRG) is one of the leading Call/Contact Center and Customer Service consultancies. This award winning company founded in 2003 by Colin Taylor today boasts a stable of Fortune 1000 companies. The staff at TRG possess more than 100 years of Call Center, Customer Service and Customer Satisfaction experience in delivering effective and significant benefits from Operational Innovation.

The Taylor Reach Group, Inc. may be reached at 905-426-5055 or on the web at


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Colin Taylor
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