Paramount, CA (PRWEB) October 30, 2006
Demonstrating year round consistency in providing superior customer satisfaction, LD Products / 4inkjets.com, a direct importer of printing supplies, has met the rigid criteria set by Bizrate, a division of Shopzilla, for outstanding customer service. The award recognizes the very best online retailers in customer satisfaction, as judged by previous online buyers from those retailers. 4inkjets.com has won the Platinum Circle of Excellence award for the third consecutive year while LD Products has enhanced their award from gold to platinum.
LDProducts.com and 4inkjets.com have demonstrated outstanding performance in all seven of the following areas: ease of finding what you are looking for, on-time delivery, overall satisfaction, selection of products, ease of finding products on the web site, customer support, product expectations met and repurchase intent. With over 650,000 past customers, LD Products ships over 30,000 printer supply orders per month. In appreciation to their customers, the company is offering 10% off all items (excluding oem cartridges) and free shipping on all orders for one week, beginning October 29th through November 5th.
"Since the first year we won the Bizrate Circle of Excellence Award we have used the surveys Bizrate sends to our customers to gauge the service we are providing. I wanted to make sure we kept improving our customer service and got the award consistently. Bizrate goes as far as to break down the satisfaction rankings into 15 categories such as overall look and design of the site, shipping charges, availability and if the product met expectations. For that reason I feel every member of our team helped us to get and keep this award year after year not just the customer service call center. The shipping department, purchasing, marketing, graphic artist, and the customer service reps all took part in creating an easy transaction that the customer was satisfied with. That can't always be said for online retailers, says founder Aaron Leon.
A "One Stop Shop", the company offers a large selection of high quality inkjet cartridges, refill kits, and remanufactured cartridges. Many of these compatible products pass the same ISO standards that the original manufacturers must meet. Working diligently to secure the lowest prices, LD Products has the ability to offer customers a savings of up to 75% from the retail pricing for brand name printer cartridges. Products come with a 100% one year guarantee and are backed by seven successful years in business offering quality products, excellent customer service and speedy deliveries.
About LD Products / 4inkjets.com -- LD Products dbs 4inkjets.com was founded by Aaron Leon in his dorm room in 1999 at the University of Southern California. Since that time, it has grown to employ over 30 people with offices in Long Beach, CA and Spring Valley, NY.
LD Products / 4inkjets.com
7725 Somerset Blvd
Paramount, CA, 90723
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