Cambridge, ON (PRWEB) November 6, 2006
LogiSense Corporation, the leading provider of converged IP Billing/OSS solutions, announced today that CallSmart, a North Dakota company providing long distance service to the Bismarck, Dickinson and surrounding area, has extended its relationship with LogiSense by implementing their EngageIP Telecom Rating and service management solution. LogiSense will continue to provide customer management and billing solutions to help CallSmart offer innovative, reliable services and responsive customer support to its subscribers.
The addition of the enhanced EngageIP Telecom Rating Engine will assist CallSmart in offering bundled services in each of its operating regions and support the company's goal of taking advantage of the latest Voice over Internet (VoIP) technology to deliver long distance to anywhere in the USA and Canada (excluding Alaska & Hawaii). The EngageIP solutions handle a number of customer-facing and operations support business processes for CallSmart, including order entry, service provisioning, billing and Telecom Rating.
“LogiSense has demonstrated a solid understanding of the intricacies of delivering high quality VoIP services and its clearly evident in their EngageIP Platform“ says Bruce Burke of Call smart “Automating and optimizing our service portfolio with EngageIP has clearly provided us with a competitive and cost saving advantage.”
“We are delighted that Callsmart chose to extend their relationship with LogiSense” Says Flavio Gomes President of LogiSense Corporation, “We look forward to continuing our contribution to their ongoing success with efficient VoIP service management.
The EngageIP solutions are supporting CallSmart's customer management operations and are helping the company adapt to changes in the Telecom industry. As the industry undergoes intense competition, customer satisfaction will increasingly become a determining factor in a company's market leadership. CallSmart's commitment to delivering an intentional customer experience helps ensure the company's ongoing success and growth.
CallSmart is a North Dakota company providing long distance service to the Bismarck, Dickinson and surrounding areas. CallSmart is proud to offer an alternative to traditional long distance services by taking advantage of the latest Voice over Internet (VoIP) technology to deliver long distance to anywhere in the USA and Canada (excluding Alaska & Hawaii). For more information, visit http://www.getcallsmart.com.
About LogiSense Corporation
LogiSense Corporation is the world’s leading provider of IP network service management products for service providers competing in the converged IP services market. The EngageIP products address specific network usage administration requirements including billing, cost allocation, customer care, traffic management, Telecom rating, and IP services delivery. For more information about LogiSense, please visit http://www.logisense.com.