Ease of Doing Business Reports Released by DCC

Based on data from their annual EDB Survey, which gathered 27,000 ratings of 200 P/C Carriers by 6,000 Independent Agents, EDB is making available a series of EDB reports. The reports include several benchmark groups, various data breakouts, and lists of top performers.

Acton, MA (PRWEB) November 9, 2006 -- Based on data from their fourth annual Ease of Doing Business (EDB) survey, Deep Customer Connections, Inc. (DCC) is making available a series of EDB reports. Over 200 p-c carriers were rated on 10 EDB Factors. Independent agents and brokers rated the importance of each factor and the performance of several carriers of their choice against those factors.

"In 2006 some 6,000 independent agents provided 27,000 ratings of property and casualty carriers across the country. To help carriers better understand the role of EDB as a competitive strategic differentiator, we've created several reports that describe what agents want and how carriers perform," said Nort Salz, co-founder of DCC.

"These reports document EDB performance broken out in several useful ways," explained Paul Croke, another DCC co-founder. "For example, there are benchmark groups of national carriers, very large regional carriers, medium-sized regional carriers, and small carriers."

Other data groupings include survey results by geography, by line of business, by respondent role (Principal, Producer, and CSR), and by agency size. In addition to the Importance and Performance ratings, the reports include the Ease of Doing Business IndexSM ratings, which measure the improvement opportunity in each of the ten EDB Factors.

Also included in the reports is a listing of the top ten EDB performers overall and in each of the ten EDB Factors.

Independent agents view EDB as critical because it has a profound effect on their productivity and profitability as well as on the quality of their work lives. In turn, this makes EDB important to carriers since the agent is the primary decision maker about which carrier gets a piece of the business. DCC specializes in helping p-c carriers achieve profitable growth by measuring and improving their EDB performance.

For further information, contact Salz at Nort.Salz @ deepcc.com , Croke at Paul.Croke @ deepcc.com or check the DCC website at www.deepcc.com

Contact: Nort Salz (978) 263-6100

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