Winning the Training award is a testament to the results all of our clients are seeing. CBL users are not only seeing dramatic reductions in training times, they are also seeing lower training costs, higher revenue, shorter time to market for new products and faster time to mastery for new hires.
(PRWEB) November 9, 2006
Knowledge Factor, the leader in Confidence-Based Learning and performance mastery, today announced that it was awarded Training Magazine’s “Best Self-Directed Learning Program” in recognition of its ability to reduce the training time for a product knowledge sales training program by as much as 75%. These results were achieved by Kaiser Permanente Colorado (KPCO), which deployed the program on Knowledge Factor’s Confidence-Based Learning System™. The Editor’s Picks awards were presented at the Training Solutions Conference in Denver on October 24 and will be announced in the next issue of Training.
The primary objective of this training program was to enable Kaiser Permanente sales representatives to confidently cross-sell and up-sell more of Kaiser’s broad product line in addition to the growth of memberships. To achieve this goal, KPCO needed to ensure that all sales employees had the same product mastery level and were given individualized learning plans to address their specific mastery gaps. This way, sales reps with existing correct product knowledge didn’t have to invest their time in training for knowledge they had already mastered.
Using Confidence-Based Learning, KPCO was able to reduce the company’s traditional training time by 75 percent, from an average of eight hours to an average of two hours. At the same time, the sales reps achieved product knowledge mastery of at least 85 percent, which is approximately a 98 percent level on a criterion-referenced scale.
Confidence-Based Learning uniquely develops not only correct knowledge around a subject, but also the confidence people need to apply that knowledge under pressure. This program was designed specifically to incorporate real-world sales scenarios into the learning process and eliminate commonly held misconceptions about products and services.
“Until now, when companies sent sales people, or any employee for that matter, out into the field, it was impossible to know with any confidence how well equipped they were to represent their products or services until their managers saw their results,” said Tracy Hawkey, Vice President of Sales for Knowledge Factor. “CBL is changing that by finding and fixing the doubt and misinformation that exists within sales professionals before these people are deployed. Traditional training can’t do this.
“Winning the Training award is a testament to the results all of our clients are seeing. CBL users are not only seeing dramatic reductions in training times, they are also seeing lower training costs, higher revenue, shorter time to market for new products and faster time to mastery for new hires.”
The CBL System is designed to accurately measure and improve the knowledge quality of professionals, isolate confidently held misinformation and doubt, and quickly and effectively remediate knowledge and confidence gaps. It empowers learners to achieve and document mastery of appropriate content. The CBL System reduces the risk of mistakes, significantly reduces training time, and produces better performing individuals and organizations.
Founded in 2000, Knowledge Factor has gained national acclaim for its unique ability to take learners in corporate or educational settings to a state of total mastery – confidently-held, correct knowledge put into practice. Knowledge Factor is the leader in Confidence-Based Learning and owner of a patented process that measures and fixes both knowledge and confidence gaps among employees. The Company's CBL Systemtm measures competency, validates learning and provides rapid and targeted learning solutions to organizations and individuals that need to achieve mastery. For more information, go to http://www.knowledgefactor.com.
This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: http://www.HRmarketer.com) on behalf of the company listed above.