Sunrise, FL (PRWEB) December 2, 2006
Learn.com®, the leader in on-demand workforce development and productivity,today announced that the company has released Mentor® for Windows Vista®. Click here to view a sample "Quick Tour".
"The greatest challenge facing companies deploying new applications or upgrading to new versions of an existing application is empowering end users to quickly and seamlessly assimilate the new technology and become productive with it. Learn.com's Mentor technology is the perfect solution for this situation," said JW Ray, Chief Operating Officer of Learn.com. "Mentor for Windows Vista allows end users to take guided tours of "What's new" in Vista versus Windows XP and to quickly see, hear and feel the delta between the two. End users may also use the Mentor Searchable Index for just-in-time help on a particular feature. Mentor is accessed on-demand from within Vista, without disrupting workflow and without training. With over 8.5 million Mentor product licenses sold and millions of users around the globe, Mentor makes users successful using any application without making a help desk call. Over the last 13 years, Mentor has been proven to shorten deployment time for new applications, accelerate end-user adoption and assimilation and reduce help desk calls by up to 45%."
Mentor for Microsoft Windows Vista features:
Multimedia tutorials with sound and graphics
A searchable index
Help desk automation
Reducing costs and improving performance:
DuPont estimates its Mentor eliminated 500 help desk calls per week for a savings of approximately $750,000 a year. Pitney Bowes used a Mentor for the rollout of a major desktop application upgrade, and found the volume of help desk requests were reduced by over 2,000 calls per week initially following the upgrade. By conservative estimates, they saved over $50,000 per week.
A large U.S. computer manufacturer recently deployed a custom Mentor erformance support system for its knowledge management system upgrade. The company found that help desk calls were 35% below their predictions, based on experiences with similar upgrades.
Learn.com® is the worldwide leader in on-demand workforce productivity with more than 50 million end users around the globe. Our broad suite of on-demand solutions can fully automate the pre-hire to retire lifecycle within any organization. Learn.com's unwavering commitment to understanding client needs and goals allows us to partner with our clients to increase business performance. The Learn.com family of solutions includes the award-winning LearnCenter® workforce productivity suite, the CourseMaker Studio® Authoring Tool, Mentor® EPSS and the 1,100 title Learn2® online course library.For more information please visit http://www.learn.com or call 954-233-4000Learn.com, its logo, LearnCenter, CourseMaker Studio, Mentor and Learn2 are registered trademarks of Learn.com. All other trademarks are respectfully acknowledged.