Office Zone Shows and Tells Their Office Machines and Equipment

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Office Zone uses online video demonstrations to bring the showroom to the customer.

Office Zone, an online supplier and distributor of professional office and binding equipment, has enhanced its customer support services by offering recorded and live video demonstrations on their website at Office Zone's demonstration videos are also now available on Google Video, search term "Office Zone".

"We're always looking for ways to serve our clients better," said Morgan Cloward, Marketing Director of Office Zone. "Most of our clients aren't able to come to the store when they have questions about setting up or running their new equipment. The online video demos give clients the opportunity to see the machine in action prior to purchase."

The live online video demos also offered on Office Zone's website are real time web casts performed by Office Zone professionals, who demonstrate how to operate the machine as the customer watches on their computer. While watching the web cast the customer speaks with the professional on the phone, asking questions about the setup, the operation and servicing the machine. Live online video demos give the customer the benefits of an in-store experience right from their computer.

The recorded video demos are available on over 70 products including: binding equipment, paper folder machines, shrink wrap equipment and printing equipment. Live online video demos can be requested for most items Office Zone has in stock.

In October, almost 1,800 video demos were downloaded and 31 customers requested live online demonstrations. Mr. Cloward expects this number to grow as more customers discover the benefit of using live or recorded video demonstrations. "It's so much more convenient for both customers and sales reps to be able to use the medium of the Internet to give a visual presentation of the product rather than just try to describe it over the phone. It's a win-win for both parties."

For further information, please contact Morgan Cloward, Marketing Director of Office Zone, 1-800-543-5454.


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