Online Customer Showcase to Educate Machine Shops and Manufacturer

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Boosting competitiveness in the machining industry is being shared by machine tool manufacturer Slater Tools Inc. and its customers. Slater's new online Rotary Broaching Customer Showcase combines customer experience with the company's knowledge of the technology.

Slater Tools Inc. has developed an online Rotary Broaching Customer Showcase at Rotary Broaching technology is often used by machinists to create a hexagon or square hole in a metal part. Used for years by screw machine operators, the technology has been adapted for wide use in swiss-type and CNC machines. Multiple industries including plumbing, medical and aerospace rely on Slater Tools precision products. The new website links the company's knowledge and technical support of Rotary Broaching to customer experience. Unlike a blog, the contributions from customers are published after being reviewed for technical accuracy. Guidelines for each posting include part numbers, machine data, comments, and photos. The photographs may show CNC machines, tools in place for broaching, finished parts, parts in process and other helpful images. Comments are provided from end users about the tools, techniques and practical advice.

Links from the website also direct users to technical support found on the company's main website. Technical support includes charts for setting up tools, machine settings and part preparation data. An online video is also available directly from each page, so that a user may view the technology in action right at the computer screen. Educating potential customers and existing customers has long been a square peg in a round hole type problem. Some customers who were familiar with Rotary Broaching from screw machines, are not aware of how easily it can used on their newer CNC machines. Other customers who are new to Rotary Broaching, lack the confidence or ability to visualize how such a tool can create a hexagon or square shaped hole in their part. Slater Tools believes sharing the combined online forum of existing technical data and up-to-date customer expertise will better educate its clients and thus increase their confidence and competitiveness.

About Slater Tools:

Since 1951, Slater Tools Inc. rotary broaching and screw machine tools operate throughout the world on CNC, swiss, milling, turning and screw machines. The design of our swiss and standard broach holders and machine attachments have helped thousands of precision metalworking customers stay competitive.

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