Ratemyhost.com Reveals Top Five Factors that Annoy Web Hosting Clients

Chicago, IL (PRWEB) December 8, 2006

If you've ever wondered what really annoys web hosting clients, you'll soon discover it on a new independent review website. Ratemyhost.com is a unique website dedicated to providing the consumer with a wide range of unbiased and objective web hosting company reviews.

Recently, a selection of the customer reviews posted on Ratemyhost.com was studied, revealing the top five factors that make a web hosting customer's experience a negative one.

"The number one thing that really annoys web hosting customers is a hosting provider's inability or unwillingness to provide reliable, 24/7 technical support," says Ratemyhost.com Director, Mark Choi. "The majority of negative customer reviews focus on a company's failure to provide reliable support."

The second most annoying attribute according to reviewers in the Ratemyhost.com study is a hosting provider's failure to provide reliable servers and uptime.

"Some of the stories about downtime are dreadful," says Mr. Choi. "There are quite a number of reviews where the customer talks about downtime extending into the days, weeks - even months!"

The third most annoying attribute of a hosting company is rude or unresponsive customer service. Amongst the companies that have the lowest scores, is a trend to ignore customer emails and hang up on customers who telephone them! Coming in at number four are slow or overloaded servers, and finally the fifth most annoying characteristic of a bad hosting company is its tendency to be dishonest.

"It's really scary to read the experiences these customers have with some web hosting providers," says Mark. "Too often business clients will lose thousands of dollars in profits, and others will pay their money and receive no service at all. Thankfully customers do have the power to vote with their feet, and by reading objective and independent reviews, consumers have the information they need to make good choices and avoid such misery."

About Ratemyhost.com

Ratemyhost.com is the internet's newest source for the most objective customer reviews on internet hosting companies worldwide! Instead of spending hours researching individual hosting companies, you can now refer to one website with real-life customer feedback! Ratemyhost.com allows consumers everywhere the opportunity to access customer reviews, which will help them make informed decisions regarding which web hosting company to do business with.

Contact:

Mark Choi - Director

Ratemyhost.com

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