Clockwork Home Services Selects the Learn.com® LearnCenter® Platform to Automate Customer Service Training

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Learn.com, the leader in on-demand workforce development and productivity, announced today that Clockwork Home Services, a premier builder of nationally branded companies in the home services market, has selected the LearnCenter platform, to provide on-demand product knowledge and customer service training to its employees located around the United States.

Learn.com, the leader in on-demand workforce development and productivity, announced today that Clockwork Home Services, a premier builder of nationally branded companies in the home services market, has selected the LearnCenter platform, to provide on-demand product knowledge and customer service training to its employees located around the United States.

"We will use the LearnCenter platform to keep our franchisees up-to-date on policy changes and track compliance regulations, assign development plans, and map skills," said Bruce Myers, Project Manager at Clockwork Home Services.

"The LearnCenter platform provides us with the flexibility to handle all types of organizational training and tracking. Our three types of franchise clients include technicians, accounts payable/receivable professionals, dispatchers and managers. Training for each is different, but the LearnCenter platform allows us to customize and adapt courseware to each group's specific needs. We now offer a blended learning approach to our customer support staff including instructor-led training, virtual instructor-led training and Web-based training. The goal is to provide value to our clients with effective, targeted training that can be tracked to determine its effectiveness."

"We will also utilize the LearnCenter platform's custom forum capabilities, certification tracking and we will establish sub-LearnCenters for our home office and franchisees. We want to provide the industry's best training and know we will get there with the LearnCenter platform. We look forward to a long partnership with Learn.com, "said Myers.

The LearnCenter Platform

Originally developed as a learning management system, the LearnCenter platform has evolved into the industry's leading employee development and productivity suite that manages the entire pre-hire to retire lifecycle. The award-winning LearnCenter platform creates a cost effective, high quality training, development and measurement environment designed to empower users with visibility into and control of their career planning while providing management with real-time business intelligence. Learning Management, Performance Management, Content Management, Online Authoring, Succession Planning, Collaboration, e-Commerce, Portal Authoring and more are included within one solution, with one interface and one partner - Learn.com.

About Clockwork Home Services

Founded in 1998 with headquarters in Sarasota, FL, Clockwork Home Services, Inc. (formerly VenVest Inc.) establishes and builds nationally branded franchises for the home services contractor market. Led by a senior management team comprised of entrepreneurs with collective expertise in marketing, branding and franchising for home services, Clockwork aims to build national brands for nearly all services that are performed in or around the home. Clockwork provides contractors with extensive training to enhance both customer services practices and technical acumen while also providing tools for better business management. For more information, visit http://www.clockworkhomeservices.com or contact the company at 941-366-9692 or 866-574-7431.

About Learn.com

Learn.com® is the worldwide leader in on-demand workforce productivity with more than 50 million end users around the globe. Our broad suite of on-demand solutions can fully automate the pre-hire to retire lifecycle within any organization. Learn.com's unwavering commitment to understanding client needs and goals allows us to partner with our clients to increase business performance. The Learn.com family of solutions includes the award-winning LearnCenter® workforce productivity suite, the WebRoom™ collaboration suite, the CourseMaker Studio® Authoring Tool, Mentor® EPSS and the 1,100 title Learn2® online course library.

For more information please visit http://www.learn.com or call 954-233-4000

Learn.com, its logo, LearnCenter, CourseMaker Studio, Mentor and Learn2 are registered trademarks of Learn.com. All other trademarks are respectfully acknowledged.

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JIM POLIT
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