telSPACE Assembles Wireless Industry's Only Complete Turnkey Business Solution For Mobile Virtual Network Operators (MVNO)

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Full-Featured, Web-Based Billing/Operations Platform Provides Network Availability From All Three Major Carriers; Marketing, Call Center, Consulting Services Also Available In-House. In the hotly competitive--yet very lucrative--wireless services industry, quality, time-to-market, and flexibility are all essential to success. telSPACE, the number one Mobile Virtual Network Enabler (MVNE), is perhaps the only vendor of its kind to deliver all three of these imperatives through its exclusive telSPACE system.

The result of eight years of development, the telSPACE system is the only true one-stop solution for Mobile Virtual Network Operators (MVNOs) wishing to package wireless network services for specialized consumer markets. The turnkey package is a breakthrough in efficiency and value, delivering a complete range of software, services and business/technical telecom consulting necessary for conducting prepaid and/or postpaid wireless phone services.

Central to the company's solution is its telSPACE operating platform. This software platform, supplied under a low-cost, Web-based ASP model, provides everything an MVNO needs to market wireless services under its own terms, including:

  • Billing for local/long distance with near real-time rating of customer Call Detail Records (CDRs);
  • Full integration with Cingular, Verizon and Sprint--telSPACE the ONLY MVNE to offer all three carriers, giving MVNOs greater business and marketing flexibility;
  • Bilingual Interactive Voice Response (IVR) for all carrier and long-distance service offerings;
  • Handset management including included integration for procurement, warehousing, pick/pack, software uploading and drop shipping;
  • Private-labeled and fully customizable Customer Point-of-Sale Portal;
  • .NET Web Service for clients who have their own Web front end and/or who wish to build their own customized POS portal;
  • Portals for Dealers and Distributors to manage their business;
  • Prepaid PIN/POSA system integration;
  • Custom Quality Assurance and Revenue Assurance Reporting.

Yet unlike other MVNEs, telSPACE doesn't stop with software. The company offers complete integration and launch consulting services under the Telmage Consulting name, along with complete in-house marketing and graphic design services for logos, collateral, Web design, even PIN cards. A fully customizable Content Delivery Platform provides a unified and customizable source for customer content, from pictures and songs to video clips, games, ring tones and more.

Finally, telSPACE provides an internal, company-owned--not outsourced--Customer Service Call Center. The state-of-the-art, 24/7/365 facility can scale to support millions of customers within weeks, at savings of 30-40% over client-based alternatives--a performance capability unmatched in the MVNE field.

telSPACE Assembles Wireless Industry's Only Complete Turnkey Business Solution For Mobile Virtual Network Operators

"telSPACE gives MVNOs the complete package, from activation and replenishment to billing and customer support," said Paris Holt, chief executive officer of telSPACE. "There isn't a provider in the industry that has invested the financial, human and technical resources telSPACE has. The result is a totally comprehensive system that can scale from several hundred subscribers to several million. In fact, our guarantee is that if you find a better, more feature-rich MVNO solution, telSPACE will implement it for you for free."

Because telSPACE is fully integrated into the Cingular, Verizon and Sprint networks, there is no need for manual processing of any carrier functions. Activation of new subscribers takes only eight to ten seconds using a telSPACE-powered portal, versus 10-15 minutes using costly manual labor. What's more, subscribers can easily choose between carriers with no change to the MVNO's telecom billing system--all calls are rated and tallied in near real time.

telSPACE delivers 99.999% uptime for its back office, a record which equates to just 1 minute of unscheduled downtime per month. Other MVNEs vary between 97% and 99% for their offerings.

telSPACE's performance has been maintained for the last two years and has been certified by Verizon Business, the vendor who hosts the system and is known for having the world's best and most reliable back office technology.

The telSPACE operating platform can be quickly deployed in 3-6 weeks with minimal investment dollars or infrastructure, making it a perfect choice for MVNOs, CLECs, LD companies, ISPs, and even cable companies. To learn more or to schedule an online demonstration of the telSPACE platform, email

About telSPACE:

Based in Redmond, Washington, telSPACE enables its MVNO clients using its proprietary turnkey back office infrastructure to sell, provision, fulfill, and care for multiple telecom services, including Pre and Post Paid Cellular, Internet, and Long Distance. In development for over eight years, the company has used feedback from its now 40 MVNO clients to refine its product and create a platform that provides core MVNO functionality that rivals any in the industry. For more information go to


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