Winston Salem, NC (PRWEB) December 18, 2006
Winston-Salem, NC (PRWEB) December 18, 2006 -- Friday, December 1, 2006, a story hit news stations nationwide that would change businesses forever. The U.S. Supreme Court administration approved rules that would require businesses to track e-mails, instant messages (IMs), and other electronic communications and store that data for use in litigation that affects the business. Many businesses will now have to deal with the stress of finding software solutions that comply with these new rules. Fortunately, ChatBlazer was well prepared for this kind of news.
ChatBlazer, a division of SolidSpace, a leading provider of dynamic hosting infrastructure and developer of intuitive web-based collaborative technologies, includes an Audit Trail IM tracking feature in its ChatBlazer EIM software. With this feature, all IMs are recorded and stored in a database for further retrieval and auditing. This service has already proven useful for businesses in a wide range of industries.
ChatBlazer EIM also comes with many other features designed with businesses in mind. With the Multi-user chat feature, companies can host internal corporate meetings, as well as client meetings over a secure IM network. Other features include: secure chat, compatibility with other popular IM services, and customization of the interface to meet the company brand.
"Meeting the proper auditing requirements is something that we focused on since the beginning of development of ChatBlazer," said Jim Capps, president and CEO of SolidSpace LLC. "With the new ruling for Sarbanes Oxley and HIPAA compliance, having the Audit Trail capability has validated our foresight by meeting our customers needs with advanced technology before it was even necessary. We are pleased to not only be well prepared ourselves, but in that our customers can breathe easy knowing that they are already compliant."
SolidSpace is also currently developing a user-friendly e-mail archiving service. E-mail will be automatically archived and able to be recalled by administrators who can search by such parameters as date and time. Additionally, e-mails can be burned onto a DVD and kept for further archiving or given to clients. This e-mail archiving service will be available in the near future.
For more information on ChatBlazer's Audit Trail service, please visit their website at http://www.chatblazer.com/.
Pendulab is a division of SolidSpace LLC, a leading provider of dynamic hosting infrastructure and client support that includes website, application and database hosting, managed services, collocation and broadband services, as well as intuitive web-based collaborative technologies such as weblogs, instant messaging and web surveys. Through the software as a service format, users are empowered to easily maintain a powerful, interactive web presence that boosts visibility and customer attraction. SolidSpace LLC is headquartered in Winston-Salem, N.C., and is a portfolio company of SilkRoad Equity LLC (http://www.Silkroadequity.com). Pendulab is the developer of the AffiliateShop affiliate management products, ChatBlazer Enterprise real-time communications tools and InstantEngage live customer service chat products. For more information, visit http://www.solidspace.com.