The Home Remodelers Group® Offers a New Customer Referral Rewards Program

The Home Remodelers Group® launches new Referral Rewards website, www.hrgreferrals.com.

(PRWEB) January 8, 2007 -- The Home Remodelers Group® has launched a New Customer Referral Rewards Program that has even more rewards -- the more you refer, the greater the reward.

Offering special incentives to customers who refer another person to The Home Remodelers Group® is a win-win situation. It is a compliment to the company when customers tell their friends, colleagues, neighbors or family members that The Home Remodelers Group® is a reputable company that does work that meets or exceeds customer expectations.

The Home Remodelers Group® strongly believes in rewarding customers for spreading the word about its company. With its New Customer Referral Rewards Program, customers can earn cash discounts just by telling more and more friends about their experience and referring them to the company for home improvement products. Earn $200 for referrals equaling $8,000 - $14,999 in sales, $300 for referrals equaling $15,000-$24,999 in sales, and $400 (the Platinum level) for referrals equaling $25,000+ in sales. The Platinum level also qualifies customers to enter a drawing for an all-inclusive Caribbean Cruise for two.

Why do we go that extra step of giving rewards?
Providing quality work for customers has been a centuries-old method of keeping in business. "Word of mouth" is a marketing concept that most companies rely on. However, in this era of fast paces, advanced technology and saturated markets, the "word of mouth" concept gets lost in the shuffle. A new customer can receive company information from an endless supply of resources.

How can a customer service oriented company increase the number of referrals?
According to Joy Gendusa, founder of PostcardMania, you have to reward your current and previous customers. "The reason that happy customers don't tell many other people about your service is because most customers EXPECT good customer service so the companies that provide it aren't at the front of their mind. They have too many other things to worry about on a daily basis," Gendusa says. "By starting a Customer Referral Program, you will give your best customers a reason to want to tell other people about you."

What rewards do other companies offer?
Besides The Home Remodelers Group®, many companies have online referral programs. According to Gendusa, when you set up your own referral program, you need to make sure that the incentive offered to customers is in proportion to the price of what you are selling.

For example, in 2000, when new members joined Pay Pal, the online payment service company added $10 to their account and credited an additional $10 for each new member referred, up to $1,000. Similarly, the communications company InfoHighway, rewards customers for each referral with a one-time payment of up to $200 in bill credit or a $100 American Express Gift Certificate. Windows Plus, LLC, pays $100 to their customers for every referral that results in a signed contract. The Home Remodeler's Group's referral reward program is one of the more generous reward programs for it's customers.

Referral programs work
As cited in the June 2005 edition of Inside Flyer, 82 percent of Americans participating in customer loyalty programs have actively referred friends and family to their favorite loyalty programs, according to Parago's 2004/2005 Customer Loyalty Research Report. This is why The Home Remodelers Group® goes the extra step to reward its customers. The company strives to do its best work to not only make you a happy customer, but to make your friends and family happy customers too. The Home Remodelers Group® Referral Program is one way the company can show its gratitude and let you know how important you, our customer, are to the continued success of The Home Remodelers Group®.

Visit The Home Remodelers Group® at www.homeremodelersgroup.com or visit the new Referral Rewards site at www.hrgreferrals.com.

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